CPT Desert Tax & Accounting

I'm a small business/freelancer and have until now used another accountant. CPT Desert Tax & Accounting was recommended to me a few times and this year I finally brought my 2017 business's taxes to Colette. She was able to find items that my previous accountant had been missing for years. Colette exceeded my expectations with reliability, communication, timeliness - and the most important part - she was detailed in my returns which helped my business's growth. I definitely recommend CPT Desert Tax & Accounting for taxes, accounting and payroll services.

Colette has been doing our tax preparation year after year and always finds the best possible ways to help us save.

Summary: Rude, Dishonest, Inaccurate

Facts: Went in to have 2022 taxes done. Was told I'd receive a state refund check for xxxx dollars. When I went back to sign, the state refund was going to be xxxx -2500. When I told her the numbers were very different from what she had originally stated, she told me twice that my taxes were very simple because I only had one W2. I asked if she could review my taxes to make sure. A week later she stated she had reviewed the taxes and they were correct. She said she has been doing this a long time and is very accurate.
I took my taxes to another professional to have them reviewed and they quickly found the error, which was causing me the 2500 loss. I had to pay to have my taxes amended by the 2nd place in order to receive my proper refund.
Additionally, CPT had put my wife residing in a different state than what was correct and had also left out my direct deposit information, causing our refund to be delayed.

Summary: If CPT had truly reviewed my taxes and missed the error, they are incompetent. If they didn't review them after I said they needed reviewed, then they blatantly lied in saying they had. Either way, not professional and not a place I'd ever recommend to anyone. Save your money and please go somewhere else.

I sent emails to CPT showing the errors and requesting a refund since I had to pay another professional to have them done correctly. No response.