Jupiter Electronics

Outstanding, responsive service and I will call Jupiter Electronics without hesitation anytime I have an electronic appliance repair problem. I work in the consumer appliance industry and called Jupiter for repair of a home cooktop appliance that stopped working, and was impressed by knowledge of the brands, units, issues and solutions as well as the high integrity demonstrated by both the research into repair specifications and the final recommendation to replace a trouble-prone unit.

Wayne at Jupiter TV & Appliance is Honest. He took My call and solved my issue (wouldn't freeze) with our Frost Free Freezer over the phone. He is in my speed dial for Appliances and TV's... JC in Jupiter

Wayne, gave us quick and fair advice, to elaborate most technicians would have proposed to review the problem charge a $$$, only to say can’t be repaired. Wayne outright knew the problem identified it was a costly affair and not worth the time and effort.

Wayne at Jupiter Electronics is amazing! He is honest, friendly & really knows his field with 20+ years of experience. My less than 10 months old LG dryer was popping the circuit. LG sent him out on 11/24/20 to check it out. I am so thankful they did as now I have a great reliable company to use for any future appliance repair. I definitely recommend him. He was great during our appointment & took his time. Wayne did a great job of explaining everything. He gave us some great tips not just on our LG dryer but also our LG refrigerator & other brand appliances. He actually spoke to my electrician on my phone to share the information he was getting from his readings. Wayne was very communicative before, during & after our appointment. He even called the next morning to follow up.

We had a compressor go on our 2 year old LG refrigerator. Wayne came out and had it up and running within an hour. He was very professional, pleasant and knowledgeable. We won’t hesitate to use him again if the need arises.

Our refrigerator and freezer stopped working a little over two years after it was purchased. I called LG and they set up an appointment for me with Jupiter electronics. Wayne came out, diagnose the problem within minutes, had it fixed shortly thereafter. Highly recommend!!!

After I had another repair service out for my LG Refrigerator that told me "Just buy a new one", I called Jupiter Electronics and spoke with Wayne. I explained what had occurred and he diagnosed it from my description (and the findings of the first company). He said he'd order the parts overnight and he'd be out to fix it ASAP.

The parts didn't come in until late the next day, so he set me for the first appointment the following day. He showed up on time, explained what he was going to do and how long it would take. At one point he found that oil had gotten in the refrigerant lines, but that he "thought" he could get it out --- and he did. Everything went exactly has he described and the refrigerator was working when completed.

The charge was $300 labor - it took about 6 hours total. It turned out that the parts were covered under the manufacturer warranty - so there was no charge for parts as he handled the entire claim process.

Wayne was prompt, courteous and friendly --- and did an excellent job of fixing my refrigerator.

📺 I called to asked if it will be worth it to repair our 55" LED TV. Very honest person told me that it will not be worth it a all. And I should not waste my time. Very pleasant experience on my part.

Fantastic service from an honest hardworking professional. We received invaluable advice and a lightning fast repair. Our technician was careful to socially distance and take precautions in our home which was so appreciated in these times. Five stars for sure.

Called first thing in the morning. Wayne came an hour later, checked the tv, and went back to his shop, and emailed me an estimate that day. He advised me to call LG because I was a snowbird. Great help!! Thanks!

This company saved me a lot of money, time and stress. They will be the first people I call when I need help in the future.

Wayne is the best! Honest and knowledgeable.

This guy is the best! Trust me!

Rude and Arrogant. Unorganized. Did finish the job, 2 weeks late.

I called and had 2 ovens, a microwave oven and a washer that needed servicing. The man that answered was abrupt and seemed disinterested in helping. He said he did not know when he could schedule someone and would call me on Monday. It is 3 weeks later and I have never heard from him. Don’t waste your time.

Do not get appliances repaired from this place! My front load LG washer started vibrating excessively and moving around. I called LG to put me in touch with a repairman in Jupiter that works on their appliances, since the guy I usually use doesn't work on LG. LG says Jupiter Electronics is an authorized repair center. I give them a call and Wayne comes out to check the washer. Sends about 5 minutes looking at it and tells me I need a new front panel and gasket, says he'll call me later with prices. He calls later that day and says just for those two parts is $365 (this is just for parts). Those parts would probably fix the problem, but I might also need a new drum because he claims it's bent a little. The price seemed high so I called LG to get prices on the parts. Turns out they only cost $150. After hearing that I decide to take a look at the washer myself. Taking the gasket and front panel off is pretty easy after watching a couple how-to videos on Youtube. After taking a look inside. I see that the front panel is fine, just some minor cosmetic issues on the outside. The gasket isn't torn either, plus LG says the gasket wouldn't be causing the misalignment of the drum. The drum isn't bent either and the case surrounding it is in perfect condition, so how would the drum get bent? After doing some research and trying a few things, I fix the issue with some minor adjustments to one of the legs. I called Wayne to get an explanations as to why he lied about the part prices and tried to get me to pay $365 for something that would fix the problem. He says, "Well is it fixed now?", and then hangs up. Do not use this company.

Was referred to this business by Panasonic. Delivered tv to his office for repairs. He told me he would diagnosis problem and if parts needed would take 2 days to receive. I called 4 days later and was told bad weather up north had held up parts. Called him back in a week and found power supply he ordered did not fix problem. He had called Panasonic and was waiting for authorization to replace tv because they don't let repair shops replace boards. Emailed several times and he did respond twice then quit responding. Called back another 4 days later and he told me that his contacts at Panasonic had all been laid off and nobody told him anything. He is trying to reach Panasonic. Called him the next day and was told he should hear something that morning. Asked him to call as soon as he heard something. Called back to him later that day in the afternoon and he hung up on me. I now have a call into Panasonic who I was able to reach with 1 phone call. They have apologized and was told a supervisor would get back to me within 24-48 hours. Please draw your own conclusions.

This guy loves to say he will be on it and then never show up