Mail-Meds Clinical Pharmacy

This review is more for Katherine in the Daytona Beach location rather than Mail-Meds Pharmacy as a whole. My experience in general with the pharmacy has been alright, however when my insurance company recently mandated a change that one of my scripts be transferred to another pharmacy, it was a confusing and complicated process. The people at the Ft. Myers location gave me no notice that this was happening, and as a result, I ran out of a vital medication for a number of days.
Katherine, however, came to my rescue. She helped me straighten things out with the new pharmacy, acted as a liaison between me, my insurance company, and the other pharmacy and got everything set up, and eliminated the stress that I had been under. She is an amazing asset to this pharmacy, and genuinely cares about her patients. She even made me promise to call her once my new prescription was in my hand to make sure my health needs were taken care of.
THANK YOU KATHERINE! You are an example of what everyone else in healthcare should strive to be.