Fifth Third Bank & ATM

I’ve been a customer since June last year.
I’ve been pleased with the employees

Excellent service, friendly and knowledgeable

I have an active loan for which I write two checks each month. One is for the payment- the other is money toward the principal. They are labeled that way. Now they are taking the principal payment as an extra payment instead of applying it to the principal. That way they will charge me more interest because the principal will remain high. Crooks.

Worst banking experience I've ever had. Can't even call and speak to a representative when there is a problem; which there almost always is. Physically turned in paperwork of which no one knows what happened to; causing a late payment on a loan installment. If you're looking for a competent bank look elsewhere.

HORRIBLE!!!! Set on hold for over 10 minutes and still no one answered. There is no way they are that busy. ALSO! When you are a bank and you use an automated system that is just sad! What happened to relationships with your clients. Sad, just sad!

I’ve been having problems where my Direct deposit won’t go in my account and I’ve had this bank account since February of this year and have t had problems since now!!

Worst banking experience ever account keeps being messed with poor staffing