Marley's Smoke Shop

Tyler is the man! Treated every customer with the utmost respect and was very knowledgeable. Ultimately what sold me on making sure I got his name and will come back is that I wasn’t rushed. He listened to what I needed and wanted. All his recommendations were spot on. If I have to drive 45 mins out of my way to stop here you bet I will just for this gentleman. Cheers to having a great guy like Tyler around.

Hi everyone, I want to share with you the great experience that I had with Marley's Smoke Shop. I'll start by giving quick first impression and then a more detailed review below.

When you first approach the store the first thing you'll notice is that it has a distinctly retro 60s look, very cool! I’m posting some pictures below but because of recent problems with Google review they may not post properly. When I walked in I was impressed by the smart, compact layout of the store. Vape kits, CBD products, glass pipes and other accessories were laid out and I had no problem telling which was which.

Tony the vape expert greeted me as soon as I walked in and asked me if there was anything he could help me with. He was very laid-back and extremely knowledgeable about the questions I had for him. Of the products I did ask about, the prices were very reasonable and of the other ones I saw I could tell that these were some of the lowest prices I'd seen on any Vape products in Oshkosh. So, if you're looking for a place with a great atmosphere, low prices and superb staff I highly recommend Marley’s.

Now if you want to stick around to have a more detailed review along with pictures, please continue reading.

Okay onto my detailed review - I can't help but make comparisons to another smoke shop in the Oshkosh area that I've had some less than satisfactory experiences with. Even though I did give them a somewhat favorable rating - compared to Marley's they just don’t measure up.
Marley's is head-and-shoulders above the other store when it comes to how associates treat the customers. When Tony greeted me when I first walked in, there was no sense of rush on his part and I genuinely felt welcomed. When I started asking him questions there was no air of condescension or “hurry up so I can get to the next customer”. He was very patient with me and explained to me that he was not interested selling me products that I could not afford or didn’t need.

We talked about the different types of vape mods, what different types of glass pipes were used for, the meanings behind CBD concentration and which products were the most efficient at it. He even had a number of customers walk in while I was talking to him and I told him “I had plenty of time, so please go ahead and help them”. He treated each and every customer with the same pleasant, laid-back approach he had given to me.

The one type of vape mod I was very interested in (one that was durable, had a great draw and excellent flavor) I had narrowed down to two. Previously I purchased a Smok Nord that was excellent but unfortunately had stopped working on me, I knew if I went to the other store with this they most likely would not give me an exchange or refund (even though I had spent quite a bit of money there in the past). So, I decided that my next vape mod would be purchased for Marley’s. The vape mods that I was very interested in were definitely a step up from my previous one but one was actually less expensive. As I said previously the pictures are (hopefully) below everyone can see them.

When I finally walked out I left with the same good feelings I experienced with places like Oaks candy store, Schultz Pharmacy and Starbucks. If you get a chance read my reviews for them because they all reflect what adds up to a great customer experience from start to finish. I'll just come right out and say it; Marley's is a much better establishment than A -Z Tobacco.

Thanks Tony!!

Great selection very nice store clean and cashier was awesome

Nice place friendly works

I went into marleys to just look around and Tom was really helpful with helping me find what I needed and was very knowledgeable about what he was talking about which was very helpful, along with him being very kind and polite the entire time. 10/10 I would recommend stopping in

Stopped in for the first time cuz I just moved here recently and this is the best place in Oshkosh. The 2 guys working were really nice. Very helpful and patient with me and all my questions. They got the best prices that ive seen so far!!! I'll be back soon. Thanks guys

Tom is a clerk at Marley’s and he has great customer service. He knew a lot about the different products they carry. JT’s also has great service, but Marley’s has the best and has top affordable prices. It’s the only place I go for vapes.

Quite literally every time I go into the store I have such an amazing experience. Whether it be solid information, or just conversation. I always seem to come out knowing something new! Their selection blows any competitor in the area out of the water. Fair prices. Very easy-going people.
Tom a solid employee, with a great attitude for solving the problem! Every time I have went in there he has nothing but kind and courteous! Keep up the good work man! Thank you Marley's of Oshkosh for existing.

10/10. Absolutely love coming here, good vibes all around. Some pieces are a bit more expensive than I'm used to paying but they have such a large variety of products and prices do range so all in all its pretty fair. Employees are great, even other customers are awesome. If they had a lounge here I would end up spending too much time and money here for sure.

I Love my experience every time I go there when my favorite clerk Tony is working!! He’s super relatable and all around good person! 90% of my fiends go there just because he’s also their favorite person. Honestly I don’t know what we would do without him. He makes shopping there 100% worth it and he always provides the best advice and I have all the respect in the world for him! Keep it up Tony!!

Had a great experience! Tom was very friendly and helpful and made sure I was satisfied. He didn’t rush me and wanted to make sure I left with the correct products. Everything was clean and well organized as well. Definitely will be going there from now on!

Initially left a bad review because my second replacement atomizer for my puffco peak burnt out in two days. Realized it’s not the fault of Marley’s, whatsoever. They even offered to replace it, but I paid for a new one anyways. Excellent customer service. Always my go-to when I’m in Oshkosh.

Best place for your smoking accessories in Oshkosh. Best prices and friendly staff! I won't go anywhere else now.

Great place with great prices. The staff is knowledgeable on the products they have to offer.

Always great to stop at Marley. Almost exclusively go on weekends when Tony is working. He is knowledge and outgoing and willing to help the customers without being overbearing. Best prices I have found in the Valley.

My opinion my not be looked at or matter to others but this shop was one of the best ive ever been in, i walked in wanting to just get incense and i was greeted by a friendly staff member who was happy to show us were everything was, i felt so at home here and ended up spending $95 on a bunch of assorted goods, tom was eager to help from me walking in to leaving, i paid with $100 and left him the change, i highly recommend this place to anyone looking for their kind of product.

At first I thought they sold me a disposable for 30 dollars and it wouldn't charge or hit and they wouldn't give me a refund but tbh the manager sat with me on the phone and helped me resolve my issue and now I feel bad about leaving a bad review before lol

I Stopped in tonight 10/14 for a Vape Mod and the selection was impressive. The price was excellent as well. There is alot to look at and the guy behind the counter was very familiar with all the products. He suggested a great mod for me to start with and even showed me how to set it up use it. I will definently be back.

Best smoke shop ever!.

Sweet store with a huge selection of glass. Friendly staff and awesome prices. Found this place on accident last Sunday while grabbing pizza next door. I'll definitely shop here from now on.