BoxDrop West Bend, WI

Absolutely amazing experience. Went in thinking we weren’t gonna find anything and the couple inside was EXTREMELY welcoming and helpful. They showed us many options and made sure we found what we were looking for! Great low prices and really beautiful furniture! I can’t wait until our couch gets here!!

On a 5 star rating scale, I would give you guys 10 stars!! We had no idea what we wanted when we walked into BoxDrop, but the wonderful owners took all the time we needed and helped us build a custom couch from their selection to fit our living room perfectly! We had a small manufacturer issue after purchase and the owners quickly filed a warranty claim for us and took care of everything! They were in contact with us throughout the whole process. I don't think we will ever get our furniture anywhere else! Thanks guys! ❤❤

Scott and Melissa at the box drop in west bend were a great help and very friendly! They listened to what I wanted and helped me based off pictures I showed them. Definitely recommend going there next time you are in the market for furniture! I love my new couch!!

Awesome furniture buying experience. They even worked with us in pricing so we could stay within budget. The 5 year protection plan is a good deal as well.

After looking at the fond du lac location, my girlfriend and i decided to make the drive to west bend to look around for a sectional. We were instantly amazed at the inventory selection of this location. There was so much more to chose from. We found one we both liked and the guy told us they had another one in the back with a tiny little dent. He gave us a discount on that...gave us a discount on the matching ottoman with storage and he paid the sales tax and fees.

Bought 2 full size beds and the owner was very friendly and polite and helpful. Will go back to get the rest of the furniture for the house. Very nice people

I really love getting furniture here. No pressure or hovering from the staff. No frills. It's literally one big room full of nice sofas, recliners, love seats, etc. checking out was nice and easy...and even though they have designed their company to keep costs low, they don't charge extra for credit card transactions like many other small businesses.

I can't stress enough how much the staff are available and committed to making sure you leave happy...but they don't annoy you or pressure you...or hover while constantly checking up on how you are doing.

Shopping here was easy with no pressure. Scott was more concerned about if we were comfortable while checking out mattresses than upselling us on a more expensive one. We went threw quite a few before finding one we liked. He took the time to explain each mattress to us and make sure we were comfortable before our purchase. He gave us time to decide without the pressure of making a sale. They have a great selection with great prices. I highly recommend you check them out.

I highly recommend BoxDrop if you are in the market for a mattress or couch/sectional! You can likely beat their selection with larger stores or online options, but their customer service and desire to help you find what you're looking for (and get you a great deal along the way) is truly exemplary.

My wife and I found BoxDrop through a listing on Facebook Marketplace, and boy, I am glad we decided to check it out! We were looking to upgrade our queen mattress to a king, had been waiting a while, and finally decided to see what BoxDrop had to offer. It is very unassuming from the exterior. It looks like a warehouse — and it basically is. There is a small "office" area at the front, but the rest is a large open area with couches and sectionals; mattresses and a few bed frames are at the back with their true warehousing area in the latter half of the building. I'm not sure how BoxDrop operates in terms of their relationships with other retailers, manufacturers, distributers, etc., but they gave us an incredible deal. Scott patiently showed us a number of mattresses and adjustable bases, helping us determine what suited us best and what we truly wanted to spend our money on (between the mattress and the base). In the end, Scott made us a great offer on our favorite mattress (which we initially had ruled out by its price) and threw in bonus items along the way.

If you have plenty of cash to spend and the brand is most important to you, BoxDrop will probably not be the "shopping experience" you're looking for. But for the rest of us who are looking for the highest quality for their money, check out BoxDrop! We were truly blessed to have found BoxDrop and to do business with Scott and Melissa, and we love our new mattress!

This is the place to go if you are looking for furniture, they have everything you need with so many choices and it's all very organized! Great prices and delivery was super fast and the owners were awesome... We love our couch! Shop here 1st and you won't waste your day shopping like we did.

Beautiful selection of comfortable classy furniture, stop in and check it out, prices are great and so are the employees!!

I purchased both a mattress and a loveseat (a mini couch) from here and have enjoyed my experience each time! Scott was very helpful, friendly and patient with me when deciding on my mattress. I also had my loveseat delivered and the movers were very thoughtful and caring of the furniture when they brought it over. Oh and everything was affordable too! Highly recommend you check out this Box Drop location.

Extremely happy with my experience buying our new couch today. I had found a posting on Facebook with a couch we were interested in. I reached out and had a very quick response answering all of my questions. When I entered the shop I was greeted immediately and asked if I needed help. When I found the couch I was looking for I was provided dimensions and questions to confirm it would fit it the space in my home. Check out was easy and I was immediately assisted with loading my new couch into my vehicle. I would absolutely buy from here again

Scott and Melissa are SO kind and supportive! If I could give 12 stars, I really would. My roommate and I were so unsure of what we wanted/needed as first time furniture buyers and they walked us through each and every option, without any pressure to buy a single one. We ended up finding the perfect couch, at a great price! As I type this still in the parking lot, I am SO excited to set it up at home!

Very stress free enjoyable mattress buying experience! Great service and even better prices- couldn’t recommend this place enough!!!

So I went to other "mattress" stores that claimed to have great deals on mattresses. Well those places made me feel pressured and they really didnt want to sell me anything less than a high end mattress. Some people cannot afford a $1000 for a mattress, myself being those people. I walked into BoxDrop West Bend and Scott approached me, said his hello, told me to go check out some mattresses, and he'd be back when he was done with another customer. Ten minutes later, he returned. Very nonchalantly he asked a simple question, "what did you find that you liked?" I told him I was still up in the air and I also told him my price range. I wasnt talking to a "saleman", it felt like I was talking to a buddy over a beer. He didn't try to upsell me and he took me in the back, and showed me "closeouts" in my price range which were quality mattresses. Still no pressure!!! That's big in my book!!! I felt so comfortable, without ANY push for spending more, that I went up a step, spent a little more money and was out the door without regret...after only being in the building about a half hour!!! When I left, I passed 2 different couples passing by to enter the store. First couple, the guy asked if I was kidding when I said that the place was awesome and the second couple were return customers and told me how awesome the place was!!! Nothing but comfort was felt throughout the process and I told Scott I'd be returning for living room and dining room furniture in the near future. This place is highly recommended by a very satisfied customer. Why wouldn't you? Oh and by the way, the mattress I DID buy, was half the amount the "other guy" wanted to sell me!! Good job Scott!!!

My roommate and I just bought our first couch and Scott and Melissa were so helpful through the entire process. If you are looking for a nice piece of furniture I strongly recommend going to Boxdrop. Everything was very organized and the prices were great!

My wife and I decided to check out BoxDrop in west bend. We are moving into a new house soon and wanted new furniture. I am so happy we decided to check this place out. They have a great selection to choose from! Tables, beds, chairs, and couches. The most important thing to us was the customer service and the prices. I couldn’t believe the prices for brand new high quality furniture and the customer service is some of the best I’ve witnessed. We left within an hour with honestly the couch of our dreams. Thank you Dropbox! We will be back.

I was in need of a mattress, and the owners, Scott and Melissa, at Boxdrop were just such a delight to work with! They took time to help me find the very best mattress that was within my budget and fit all of my needs. They made my first mattress buy such a positive experience! I would definitely go back! Would recommend!

We were looking for a loveseat and found exactly what we were looking for at BoxDrop! Melissa (one of the owners) greeted us and helped us get started. No pressure sales, everything was easy to find and test out. When we had questions - they were awesome! I cannot recommend BoxDrop enough - their prices are awesome, great selection, and best of all great service with NO pressure! Thanks Scott & Melissa!