Maitland Ace Hardware

Paul was most helpful with a product return. His positive attitude and excellent customer demeanor really impressed me. Thanks for caring.

Everyone in the store was very helpful and attentive. Thank you for your help with this lock!

This ACE Hardware is our go-to Hardware store! They're always friendly and asking if we need assistance. The store is tidy and they carry a little of everything!

I have to say Ace Hardware has been my go to these last few years. This location specifically always great customer service. Today I realized this location also has the ability to fill LP (propane) gas for RVs. Big plus in this area. I didn’t see any pics on the Google listing with propane area so I figured it would good to post one. Im in a 24ft but I could see larger rigs using this location easily.

Nice place I needed a keychain fairly inexpensive and well I got what I needed ..... nice customer service too okay so 7 months ago I posted this review I've gone back several times and one thing I must say I don't know what other people have come across but these guys are super duper nice and the customer service is awesome phenomenaI i went into the store an as soon as I walked in I was asked if I needed any help 10 seconds inside of the store now the reason I'm making a big deal now is because customer service is super duper important it doesn't matter where the store is doesn't matter what the product is it is important that your customer service is top of the line otherwise the rest of the business is going to suffer as it should I went to another Ace hardwood store in the Longwood area my daughter my grandson and myself walked in there ,there were three people behind us all red shirts (employees) not one single person greated us no one no one asked if we needed any help even though clearly we were there looking for something hardware store right I decided to turn around and walk out for excuse me we decided to turn around and walk out as we were walking out the lady at the front desk now mind you she was busy when we first walked in there I don't knock her but by that time it was too late to offer any real assistance we were headed out the door going to a store that appreciates business and we did I went to my neighborhood Ace Hardware Store and that is where the customer service was top of the line I talked to several people there including the assistant manager Mr. Jake Carter I can't I can't remember the name of the young lady that greeted me when I came in the door I think the name begins with J with a hyphen in her name and she was new however she was on top of her game she was the one that had excellent customer service skills needless to say I will continue to patronize this store because they always behave the same way doesn't matter what color you are what shape you are how old you are how young you are none of that matters Mr. Carter the Asst Mgr. let us know that the owner Mr. Toole operates this way always. All I know is they get an A+ + at this point I prefer them over all others and I will refer everyone I can to this store and go out of my way just to go to this particular hardware store because of their strong customer service after all without customers what does any business have. Thank you Mr. Toole and all of the people that work for you ,you run a wonderful business and you have a great business model I wish that it could be copied for all the businesses that lack it and there are many. Have a great day and a great weekend I love Ace Hardware

Great Customer Service

Even when they don’t have to, they still do whatever it takes to satisfy a customer. They go above and beyond, unlike the attitude from big box stores. I love having a local hardware store that I can count on. And the way that everyone on the team is friendly and accommodating, it positively reflects the attitude of management. Well done Ace.

Great service and selection. You’re not really paying anymore than you would at a big box store and you’ll get more helpful and smiling faces.

4 years later and still the best hardware store for customer service and helpfulness. I drive past 4 other possible hardware stores to come to this store. Thanks for the focus on customer service and paying attention to customers!

Nice store - well stocked with friendly staff again - nice to see - thanks!

Joe was fantastic at greeting me at the store and helped me find the grill I needed! Speedy checkout because Joe jumped on the register and helped bring the line down! Afterwards he helped me load up the grill in order for me to get it home without delivery! Thank you Ace hardware, I will definitely be coming back again!!!

This is a well run Ace Hardware location. The employees are always very helpful. I highly recommend them.

The Ace Hardware in Maitland is such an amazing store with even more amazing employees. Every time I walk in I am greeted by a friendly face and I am quickly asked if I need help by an associate. They are always incredibly kind and extremely helpful. Very glad this is my neighborhood store.

Wow! Just had an excellent experience with Wes from the Maitland Ace Hardware. So excellent, I had to write a review.

I’ve shopped there many times, and Ace is doing a phenomenal job in 2022, providing top notch products at a fair price with the excellent service to back it up.

I won’t go into all the details, but they had exactly what I needed, as well as the things I didn’t know I needed, with an impressively professional staff and they significantly exceeded my expectations.

Thanks, Wes!

Amazing staff, family feel, always (and I mean always) helpful, polite, and friendly. Every time I enter, memories of my father taking me to the hardware stores as a boy flood in. That's how comfortable I feel here. You can find it here if you need something or have a question.

Nothing but great things to say about this ACE store the assistant store manager Anaia was fantastic! She is beyond knowledgeable about the grills and smokers that are in stock. I will definitely be coming back to this store over other hardware stores. Thank you so much ACE and Anaia!

Our visit was absolutely amazing bought a Traeger grill and they had it on the on the truck, gave me the free cover and the manager came out to make sure we got everything done okay. She is amazing and sweet. Had absolutely perfect service. Thanks for your help.

Great Experience at Ace Hardware - Maitland. We went into the store looking for a Green Egg Grill. ( They had a huge variety compared to the Ace hardware down the street. So if this is what your looking for look no farther! ) We went into the store not 100% sure on size or accessories we would need. Clayson answered all of our questions and was absolutely amazing! We wanted to take home the grill that day vs wait for delivery which wasn’t a easy ask considering the weight of these Grills. Clayson had us in and out of the store with everything loaded in our car and helped us with assembling instructions so that we could cook out that night. I will definitely be coming back to the store for more Green Egg accessories! Go see Clayson he knows his stuff! A+

Very helpful staff. Lacks the vast selection of a mega box store, obviously, but prices on same/similar products is competitive. So I would highly recommend for anyone not looking to go on a 2 mile hike to pickup a few essentials.

Wes was extremely nice and had excellent customer service. I’ll be back to this ace for my next job in Maitland! Give this man a raise Ace, he’s an excellent employee!

Fair prices on tools, hardware items and pressure washer rentals. They make keys, sharpen knives, bulk chlorine and the store is well organized and friendly staff are there to help. Great service and like that I don't have to buy a large quantity when I need fewer fasteners, for example.

There is nothing more satisfying then walking in to a local, family owned establishment and receiving a 5 ⭐ experience.

I don't recall the gentleman's name who helped me find some very specific sized hardware, but it wasn't a task I was willing to take on myself and spend hours walking up and down the aisles locating.

Wes was as pleasant as anyone could be at the front register, and it was abundantly clear that he loves what he does and it shows.

See you soon Ace!