Orlando KIA North Service Center

Had a great quick experience purchasing my first vehicle with Cody. He worked with us very well and was very friendly.

I had a good experience, I made a trade in a process that I thought was going to be a nightmare due to previous experiences in other dealers, in Kia North they made a simple process as it should be, Orlando was a very kind, attentive seller, he listened to the requests that he had made .I am very grateful with my purchase.

Love this dealership. The service here is always good. Shuttle service is very convenient,. I’ve only been here twice for service but so far so good.

Well as soon as I walked in Jesus Garcia was very polite and professional and made sure that I got what I wanted he answered all my questions. I would have too say if you want fast and great service this is the place for you! Thanks Jesus

Great service took good care of me and was very friendly. Prices reasonable what you would expect

Best Kia service department we’ve dealt with. Huge shoutout to Bree for helping us with everything and going out of her way to make our Kia working!

We bought a Sorento two weeks ago..amazing experience from start to finish .amazing crew .

They always get me out on time. They are nice people.

Factory recall repair. Was quick and courteous.

Parts dept was very helpful

They are so cowardly and incompetent that one of the two (either manager Cesar or salesman Malique) created a fake profile and made a comment to harm my company just minutes after I had left my comment about my outrage at how I was disrespected just because I made a bad review of them! I have never seen a company of this size with unethical employees like this!!!

I've said it before and I'll say it again do not go and service your car at this location, do not go and buy a car at this location, ever! I have 2 recall notices for my POS car so I called over a week ago to book my 7:30am appt. I arrive at 7:20am to 8 cars deep waiting in a line. I would have been parked on the 17-92 if I had waited in line. There was a lane open and I drove up only to find out that was the "out" lane. The arrow is so faded I didn't see it but once I exited my car a VERY rude customer let me know to move my car. When I drove up just to ask a question the service man that came out was even worse. I asked if all these people had appts. for 7:30am and he said "yes" and I would have to wait in line. Well that was next to impossible because people were cutting in front of others. It is not worth it when you have a service department so overbooked. I'll find another location (it's worth my time and the aggravation to drive farther). Extremely rude and again not worth it!

If I could give no stars that would be more appropriate! Their hands down I don't care about the customer approach to business is just disgusting. My car was in service for a recall issue for almost 4 months and all they did was fix the issue. The vehicle was handed back to me filthy and they claimed to have done an mulit-point inspection and they didn't. I wouldn't recommend this dealership to anyone looking for a vehicle.

Over two hours for an oil change. With an appointment! Walked home with my toddler and had to walk back in the night time hours. I get the free oil changes when my car was purchased but won’t be going back even for free
Every time I come here it takes forever and never any explanation why
If I could give zero stars I would

We drove an hour to waste our time to go to this dealership The Desk manager They also lied about their promotion Whoever the general manager is I would have fired that desk manager because he has no sense of customer service or care for any customer any customer that take their time to come to their dealership they're dealership I will never work with this dealership ever The sales rep was very kind but other than that the desk manager did not have the respect Actually come over and try to make a deal happen because he was too lazy to get out of his seat Any manager can sit in a seat and do nothing and type in numbers on a computer it's kind of funny However if you really want good service don't go here at all because they don't have any Respect at all for anybody's time They're credit happy and all they want to do is try to pull your credit on the 1st pencil Because they don't know how to negotiate I can make more deals and pencils and close all my sells easily if I wanted to I can out sell him any day I just was very disappointed at how they conducted business

I took my car to Orlando Kia North service because it did not work the cruise control and it was not fixed. It is the second time that I take it and they do not solve the problem

I had to wait 3 hours to get my brakes checked although I had an appointment.🤦🏻‍♀