Sheppard AFB Pharmacy

Will go back. Did not have time to look at alot of things. Will check out the BX and commissary. It was really nice. I was under the impression it was small and older. I did enjoy seeing the planes sitting in places.

Always a great experience. Big kudos to the staff. Always professional, helpful and friendly. Every time command changes systems the folks have to learn the new procedures and processes.

I pick up meds there for my great grandfather. A bit pricey but great service.

The staff really cares about the veterans, the dependats,and the military service members

Always helpful. Super window people. Fantastic oic

Great service

The new system began with total chaos but is now beginning to do what it was designed to do. Service is getting better as we learn how to use the system. The problems are not the making of the pharmacy staff but rather the system . With time, all will be much more efficient. Give the workers a smile and a kind word, They work with the tools they're given

It's a little harder for me to drive 30 minutes to pick up but grateful for their understanding and patience

Quick service. Priority to military in uniform. Competent online/phone refill system.

Slow service. This section of the hospital needs to update its manning.

Getting through by phone is almost impossible.....SAFB pharmacy requires to call and confirm the doctor did prescribe the medicine before they fill the prescription. A person could die before getting their meds! Sometimes it takes two or three DAYS to get through!

More than once I've waited for my prescription only to be told after an hour that it is out of stock. This wouldn't be a problem if the technician at the window when I checked in confirmed the meds I was receiving. If they know at check in that I need a medication that is out of stock, why can't they tell me that to begin with. I realize I'm a retiree and considered not important to them, but still... from now on I will go elsewhere and pay out of pocket for my meds.

Up until today refilling a script was a really good experience

...BUT, On Sunday I ordered a refill...informed pickup on Wednesday...okay

On Jun 3 @2:30 PM I was told to come back later.

Today, June 5th, @ 12 PM I called the pharmacy to find out if my script I requested Sunday was ready... it was filled on Monday. Upon arrival at @2 PM to pick up the script at the pharmacy was told not ready come back later. And, The PHARMACIST had not reviewed the prescription yet.

if I could give it 0 stars I would. super slow service and ridiculous wait times. 0/10 wouldn’t reccomend.

Might want to check all your medications yourself for reactions with each other.