Prius World of Austin LLC

Short review: Ismael definitely made sure I was properly taken care of and I would recommend to go here and talk to him to buy a used Prius.

Long review: When I first visited Prius World of Austin I was not as impressed as I was hoping to be however the following day that I went I spoke to Ismael and I could tell he was going the extra mile to ensure I was satisfied. Instead of only showing me one vehicle and trying to sell it to me he took the extra mile to give me other recommendations that were within my price range and needs. Thanks to that I was able to find the car that best suited me. There was a few issues with the ABS and struts that caused me to have to return a few times to attempt to get it repaired/replaced however with the 1 week warranty Ismael and the owner of Prius World of Austin ensured that they properly took care of me and even replaced the back struts free of charge. While it was inconvenient to have to return multiple times it is a lot of better than having to pay the cost of repairs when buying a car through a private sale. This place is probably one of the best used Prius dealerships in the area. While Ismael is technically one of the mechanics I would recommend talking to him if you are looking for a used Prius and decide to swing by Prius World of Austin because he will definitely go the extra mile and provide great customer service.

To say that Michael & his entire team are AMAZING is a massive understatement.

I drive my Prius all over the country & when I take it in for a service I always like to know exactly what’s being done to my car ( I care a lot about my Prius, I know that sounds rather strange).

During my last 3 or 4 visit, I’ve never seen Michael quiet, he’s always dealing with so much and running all over the place BUT he never fails to stop by and to reassure his customer/ updating them on their car. His ability to handle so many tasks and yet provide the BEST service to the customers are simply one of a kind.

It’s a no-brainer to say this and the genius is in the name, but their knowledge of the Prius is incredible, they know exactly what’s wrong with the car and when one can expect a problem based on car condition, their diagnosis process is amazing to watch. There’s is no faffing around trying to find out what the issue is, because they know what the issue is and they get to the core of fixing the problem.

Whether is in middle of the summer heat or freezing weather, Michael and his team are literally killing it with the best service.

Thank you for a great service, I shall return for as long as I keep my Prius.

2023-Nov Prius World will defy expectations of a tiny used car lot.

It’s sorta like Discount Tire Company in that Prius World has taken the slimy out of the chore of buying a used car, at least if you are buying a used Prius since that’s pretty much all they sell.

They know how to fix them up and maintain them, and they seem to genuinely care that they are selling people good quality reliable vehicles.

All at the best prices I can find in the greater Austin metro area.

I should know, as a two time buyer. A woman ran a red light to total my second Prius, so I bought its replacement from Prius world. Then the most recent hail storm took out the front and rear glass and dented every body panel, so i made my second Prius World purchase (of my fourth Prius.)

Both Prius World cars have been sold “as is” but the management has bent over backwards to take care of issues that one can only discover once one has been driving more than a test drive. They had ZERO legal obligation to do so, and I didn’t really ask. I was scheduling the service because I wanted to get things taken care of at a reasonable price.

And since I live far enough away that I wait while the work is being done, I’ve overheard other customers getting similar excellent treatment.

Don’t let the appearances fool you….the overhead is low. I would not hesitate to recommend this business to moms shopping alone or even teenagers looking for a first car. And I have. Two of my friends have purchased here.

You’ll get a good car that’s easy on the gas at a great price. No slime job.

Yeah. A LOT like Discount Tire Company except Prius-es instead of tires.

Michael and his team provided exceptional service and kindness. They went above and beyond to make sure my car was safe to drive again after extensive water damage while I was abroad. They even ran the ozone for me, so I didn’t have to drive home in a toxic environment. Also, they are the best deal in town. I grew up in Austin and find it to be one of the most expensive places to get automobile repairs compared to any other city. And this place still has fair prices and they don’t take advantage of you. They even cleaned my hybrid battery and didn’t charge me for a new one. You can trust these guys. So grateful to have found a new local mechanic:) Thank you!

I had an unexpected car repair pop up with my Prius, and the dealership wanted almost as much $$ as the car was worth.

Luckily, Prius World was there to do a wonderful job at a fraction of the cost! Michael was friendly, patient, and helped develop a to-do list of recommended maintenance items that the car needs.

These guys work on these cars all day, every day, and they have a sophisticated, expert understanding of the many idiosyncracies of the Prius.

My car is back to being smooth, quiet, and reliable, and I am over the moon happy with my Prius World experience.

My only regret was that I didn't bring my vehicle to them sooner!

Thanks again! 👍

So my engine was shaking and stopped running. I had my vehicle towed here after talking with Michael. I returned in the morning and Michael meet with me outside. Within 10min he already knew and found the problem. Fixed it with ease. Very knowledgeable with these cars. Then he blessed me by not charging me anything. Which I am very thankful for being a single father. So with all this I will be bringing my car here for any service needs. Thank you again!!!

This granny was pleasantly surprised that there still is a kind, caring and reliable car care service available. Michael was more than just professional but also listened and was kind to address my needs to repair my 2008 Prius. Greatly appreciated the attention to details and will now only be going to Prius world of Austin for all my car car needs. Thanks to one and all who took such good care of my old "gal".(car)

So I bought a Prius from Michael last December when buying a used car was more expensive than it should have been. Not only did he give me a great deal on the car but offered great service. He made the process very quick and easy. He sent photos of the car before I came and made sure the car was nice and clean for me. A year later I crashed the Prius and contacted Michael to see if he could help me get it back on the road. He had the entire front of the car fixed in less than a week and did it at an incredibly reasonable price based on other quotes I got. He was great with communicating with me during the time he had the car for repairs and I’m very happy with the work he did. I hope I never buy another Prius again because they’re Lowkey ugly but it has definitely been a reliable and fuel efficient car. And if I did have to buy another Prius I’d definitely check prius world first!

I checked out Prius World online first. Their website is very helpful. All cars are listed with info, so I already had a good idea what to expect. I read the online reviews before going to see the cars. The reviews were great, so I was optimistic. The place is easy to miss when you are driving. It's kind of in the boonies, and there are no big signs, but it was easy to get there. I only wish they were open longer on Saturday because I had to borrow my husband's car to go to the dealership by myself on a week day. Michael was professional, honest, straight-forward and competent. He didn't jerk me around. I bought a car on the spot for a fair price. After the deal was done I asked him if he would deliver the car to me in Manor. He told me he would check out the car and service it first, a free service I was not expecting, and he also had it delivered as promised, even in the pouring rain. As I write this, I have not yet driven the car, except for my short test drive, but I feel pretty confident that it is in fine working order. I trust that Michael will take care of it if I do experience any problems. I am very very happy with the service I received. Michael and his team went above and beyond. I didn't have to haggle, talk him into anything, or pay for them servicing the car or delivering it to me. I highly recommend Prius World of Austin. We are a two Prius family now. If I ever want to service or sell one of our Priui, I will talk to Michael first.

What an amazing experience I had with Prius World. Michael, the owner is a man of his word and is very knowledgeable about anything car related. If you're in the market looking for a Prius or any other good reliable car I would highly recommend this dealership. Prius world is the best dealership in the world. Go check them out!

I love Prius World! great genuine service and expertise working with a variety of prius models. Always give good deals and fix what you came in for, rather than tacking on unexpected fees or unnecessary repairs. There are other mechanics closer to me in downtown Austin but it is always worth the drive to bring my prius to Mike and his team, thank you guys!

What an amazing experience I had with Michael, the owner. So not a typical used car salesman. He went above and beyond to make sure I was happy with my new-er car, my second Prius. Highly recommended.

We just bought our second Prius from Prius World of Austin!
Great cars, fabulous prices and the best people to work with.
The buying experience is always quick and easy.
We highly recommend Prius World of Austin!

Legitimately the best car dealership I've ever dealt with. I knew right away, when the manager walked up to help, that this was the right place. Not the usual sleazy car salesmen that one would expect. My kind of people. Just good, honest, hard working folks. Well worth the drive from Georgetown. If you need a solid, good working vehicle, check these guys out first.

Really great team, this is the 3rd car we bought from here, they always provide technical support, thank you very much for everything.

You should know first that I am not a car guy. So it can be intimidating to get help with the endless list of things that I don't know.

Thankfully, Stephen and his team have helped me select and purchase my first and second Prius. Even before the final purchase, he made sure to address my concerns with great care. Whenever a problem pops up, he takes the time to answer my questions and talk me through my options.

So not being a car guy, I feel supported and secure knowing I have someone to help with my car needs, even after driving off the lot.

Thanks yall.
Nick

i purchased my prius from prius world of austin a year ago now and have been very, very satisfied with my purchase. my experience purchasing the car was easy and painless. michael is transparent, honest and down to earth. i came unprepared to properly make my purchase and he was nice enough to lend me one his cars to go to my bank to gather what i needed to make my purchase. i've since had zero issues with my car save for one part that needed to be replaced which they repaired for me at a very reasonable price. every time i've needed help with a minor part needing to be replaced such as my windshield wiper motor, headlight, etc. michael has been extremely helpful, polite and generous with me and i have a sincerely reassuring confidence of knowing i can always take my car to a team of kind and knowledgeable people. if you're checking this place out to purchase a prius of your own i'd highly recommend it!

Purchased my Prius here a few months ago, have had to bring it back in for service once or twice and both times have had zero issues! Best, most consistent repair experiences I’ve ever had with a vehicle, could not recommend working with Prius world enough!

I’d been trained (like most people) to think all car dealers are crooks. This guy is a total exception to the rule. I had a problem with my Prius a couple months after buying it, and he fixed it in under 5 minutes and as if I’d just driven it off the lot. Made my day.
What really impressed me is that he is as hard working and honest as the best of small business owners I’ve ever met (and I’m one, myself).
I will definitely be going to him for any future maintenance my car needs, because I’m positive he’ll do a better job at a fair price.
Humble, hard working, smart, excellent car guy. Thanks, Michael!

The cars they sell are excellent and the mechanics service is five stars. I recommend it 100%