Hendricks Furniture Outlet - Virden, IL

My mom bought a lot of things here throughout her life. The Hendricks family is a kind pinnacle in our community.

Purchased a loveseat and chair in 2017. Helpful staff, easy payment terms, and reasonable interest rate even with my less than stellar credit. When the loveseat had a break in the wood supporting the bottom cushions, they sent out a crew to pick it up very quickly and had it back to us in only a couple of days completely fixed, minimizing our inconvenience. You don't find service like that very often these days.

Went back in 2018 to purchase a bed, dresser and another loveseat. Wonderful to deal with. When we had a difficult month and needed to skip a payment, they had no problems working with us to do so. This is the type of small-town business that needs to be far more widespread.

Only downsides are: 1) the outlet store (not the main store) has a fairly limited selection to choose from and 2) the outlet store is not really wheelchair accessible (you can get one into the main floor, but maneuvering is difficult due to tight pathways, and the downstairs is only accessible by a stairway; the main store is completely accessible).

We always try to buy local and we've been going to Hendricks for 30 years or more. This is the first time that we bought from their outlet store and was very impressed.

Such a great experience! Amy was so helpful and got us set up quick. Delivery was awesome - we love the furniture!!

Just needed to put this on here, a while back I gave a terrible review on this place, but I was wrong, the folks that ran the place before the ones they have now were terrible, but the new people reached out to me and have fixed all my problems and greatly appreciate how they treated me and my wife, thank u Hendricks!!!

Immediate delivery. Service is unparalleled

Great service and found just what we needed! Thank you!!

Had previously purchased bedroom set here and was happy with their service. Visited again looking for couches. Pleasant & helpful staff.

Just another furniture store.

Walked around, saw 4 staff. NOT ONE ASKED IF I NEEDED HELP. And prices were outrageous.

Smells like old people.....