Kitz & Pfeil Ace Hardware

I bring my Honda EU2200 Generator in for routine maintenance. I like how they operate their business. And their hours of operation are helpful

Great place for keys! I have not had to return any and I get many made for work and home. Also great staff all friendly and helpful. I enjoy going there!

After last snowstorm, we decided we needed to upgrade our snowblower to perhaps a battery powered unit so my wife could use if I am out of town. We shopped around and knew Ace had the Ego brand. Gavin was a tremendous help in explaining the product and because of his help, sold us on Ace & Ego. Will be into Ace in a month or so to buy a mower from them. Fantastic service you rarely see anymore. Highly recommend!!

Great shopping experience!
Laura was very helpful with the solar umbrellas and stands, a gentleman helped us with soft nylon rope and check out was a breeze !
Thank-you for an easy shopping trip ! See you soon !

Best hardware store in Appleton. Everyone is knowledgeable and friendly. This morning I went in for a nut for a exercise bike pedal and Scott took time to find the perfect one and explain how I should attach it using threadlocker. They might not beat the major stores in price but I'll pay more all day for the level of service and quality they provide.

I love this place for all my equipment. Very helpful, courteous and educated on the purchases. There are other stores with the same name but this store is my favorite.

Aaron is cool, Aiden isn’t as cool.

Had keys for my car made on this trip. I love this place. The staff that works here are knowledgeable and friendly, helpful and attentive. I especially like the younger fellow who is extremely knowledgeable about what's in the store. I've been coming here for a long time and the service has always been high quality.

Great store ! Has everything you need without going all the way to homedepot.

We just purchased a Green Egg grill w/table and brought it home on our trailer (strapped down by my husband and assistant manager). When we went to use it later that day we noticed that the bottom interior was broken. I called and they apologized and asked if we could come back and they would give us a new one asap. When I got there they were so helpful and apologetic it was nice to have great customer service. They also had me choose an item for my inconvenience. Thanks for your knowledgeable and friendly staff.

Love this place. The guys really know their stuff here. Bought a Honda snowblower. When they delivered it, they cleaned our drive with it. Thanks.

Brought in my snowblower that quite running during our April snowstorm they don't work on them until September unless they get caught up on lawn mower repairs which they didn't think was going to happen. I explained the problem to them and it instead of waiting 3 months they offered to take a quick look at it to see if they would get it running within 5 mins they did. I thanked them and brought it right back home. Great neighborhood hardware store very knowledgeable and helpful.

The service here is fabulous, they always can tell me where the needed items are right away so I don't have to wander around looking for ages. They also sell some great snack foods that I can't find anywhere else. I always go here first for any hardware needs before going to a big box store, I'd much rather support a valuable local business any day.

They have everything the normal Ace Hardware has, but they also have some hard to find tools. It is best to ask for what you're looking for as soon as you walk through the door

I stopped in at Kitz & Pfeil after having disappointing service at both Home Depot and Lowes. I was in a need of paint for a basement project and a young man, named John R, was amazing. He was extremely knowledgeable and overall provided me with fantastic customer service. Thanks to John I am now an Ace Hardware fan!

Brought my 2005 Murray Blizzard Snowblower in for a tune-up in October. Pricing was reasonable and the service was quick considering the time of year I brought it in at.

Had an issue with the unit stopping upon load this month. The guys at K&P picked it up and had the problem resolved within a day. Excellent service. They've won all of my home improvement business going forward.

3rd time there today. Number 1 & 2 were a great experience # 3 was over the top. I had a problem with my chainsaw blade and was shown how to fix it on my own....as I watched it being fixed. 10 minutes, & no charge for both the service and education......these guys are great!

All the staff here present exceptional customer service, even back with their old company name before ACE. I trust their expertise and they are alway courtious as well. If they don't have what you need, they will tell you where to go to get it. Very nice and clean place to shop for plants, gardening, and household tools of quality.

They always have what i need! Great store. Feel we need these local hardware stores in business. Selection is always there.

I love shopping here!! It's such a great small town type of experience every time I come by!! They were even grilling and giving out meat, and Santa was serving up free hot chocolate! I will always and forever come here to get anything I need for my home!!