Cricket Wireless Authorized Retailer

Thank you Cricket for being a dedicated and dependable phone provider. I have been a customer for 8 years. I have never had to call you or stop into your store because I have never had connection/coverage issues, I have never had billing or payment issues, and I have never had my rate increased. I have been approached by other carriers to switch but I turn them down every time because I already have the best provider. Thank you!

Probably the worst phone number migration I’ve ever dealt with (not the store’s fault) but shoutout to Bobbi, Nick, and Amaury (hope I spelled that right) for being patient and working to get our numbers ported over from Verizon. Would love to see more staff at the location but otherwise good service!

Great phones, Great phone service, and The Best Representative! Corey A. Was a great help! Stopped in a store just to browse, they didn't have exactly what I was looking for... Than Corey asked and listened(not common these days)... Next thing I know she is calling other stores to check their inventory. One store had the phone case I specifically needed! But it may take a day or so to get it, Corey than stated she was opening the store again in the morning and if I would want to switch companies with a new phone, that she will be more than happy to drive to the other store and pickup the case I want and bring it with her to work in the morning.. DEAL! Customer service like this from any sales rep these days not to forget this was all minutes nearing closing time, just that alone I didn't expect half the attention I was given. She didn't sell me items or services I didn't need, she made sure I was comfortable in what I was choosing. I left the store happy with my purchase! Even the next day I recieved a friendly call from Corey making a follow up call asking if I am happy with my decision to switch and if I had any concerns or questions! She is a prime example of who is want to represent my company! Thank you Corey A. and Cricket Wireless!

Used Black Friday Special to get new phone plan and come to Cricket. I am the manager and needed another employee to do my purchase and discount etc. Cricket does have Great coverage. Highest plan is $60 unlimited everything plus 15gb of extra hot spot, 150gb of extra cloud storage and HBO MAX IS FREE...

It's sad when we have to go all the way to Appleton, because our store in New London is... well... lacking. But the people at this store in Appleton make it worth the trip. Knowledgable and friendly, they're the full package!

Fast and helpful. I switched to Cricket about 1 1/2 years ago and never had issues with service. I travel quite a bit and never not had service. I also work in a mill environment in a metal building and get great signal inside the building which was the whole reason I switched to them. They may not be a big name provider but they provide big service and 5G signal.

A good place to go and get a cellphone plan. They have variety of decent phones and plenty of montly plan choices without the hook (2 year plan requirements) that bigger phone companies have.

The place is quite large for a Cricket store. I bought a SIM card there and the associate was very kind and courteous. She knew what she was doing and took care of my request swiftly. I recommend it.

Great people to deal with. Always helpful and knowledgeable. We've been Cricket customer for 4 years and have been very happy with their plans and technical help

Cassandra Valdez was great when switching from sprint. Helped me get my account number an pin. Also got me all set up with a New SE. Very much appreciated

The manager deserves a raise! She was so hard working and helped me with my difficult problem so patiently and diligently, all while assisting other customers to boot! Thank you *****

Went for upgrade and very helpful staff. Answered all our questions on new phones. Highly recommend.

The employees in this store are just great - friendly, knowledgeable, and helpful. I choose this as a favorite business in the Fox Valley, and have stopped in several times to get smarter about using my smart phone.

I brought my business to this store, I met this employee named (BOBBI N) she was very professional and very kind, cricket needs more employees like that

Cassie Valdez was very helpful and informative on the new phone I was looking for. Also helped with screen protection and cases for my new phone.

Stopped at the college ave. store and the problem was fixed in a fast friendly manner. Thanks for being friendly and courteous unlike the New London store

Switched from other major provider. Cricket was fairly easy switch over. Thanks to Vivian, she very good.

I received the BEST customer service from the young man who assisted us. Kudos to a job well done!!👍

Jeff's knowledge is superior to ANY customer service reps I've ever been helped by.

This Cricket is night and day compared to the one in Oshkosh. It is worth the drive here just for the customer service that you don't get at the Oshkosh location.