Jay Van Someren Agency, LLC American Family Insurance

Jay and everyone at American Family Insurance is always very helpful and responsive to our questions! We've used them for our insurance needs for a long time and will continue to do so.

Jay and his crew have been nothing but wonderful! They are always available to answer any questions we have and they take the extra time to talk to us and make sure we are receiving the best coverage we can. Thank you!!

Jay is an excellent person to work with. As a new customer, I immediately noticed the attention and care Jay showed me. I cannot be more satisfied with his customer service and his willingness to assist me.

We've worked with Jay and his staff for over 25 years and have always found them to be helpful and responsive to any questions about our insurance policies and coverage. Jay is great about checking in once in a while to make sure we have the correct coverage and all applicable discounts. Their rates are competitive and the agency has earned our loyalty through their responsiveness to any claims we have had to file over the years. Highly recommended!

Jay is awesome to work with, he is very professional and his response time is awesome. Jay takes time to review insurance coverages as life changes occur to make sure you have the appropriate coverage and are getting the best rate. The icing on the cake is that the insurance not only covered claims but did so quickly and without hassle. I wish I would have found Jay's agency sooner!

I have known Jay for over 30 years. Jay is extremely professional and responsive to all of my calls and emails. He is very knowledgeable, thorough, and attentive my needs. It is for these reasons that I have stayed loyal for so many years. I highly recommend Jay and his staff for all your insurance needs.

Jay helped to find some savings with our auto insurance. Very helpful and friendly staff.

Update: I've been with them around a year
Quick and friendly! I prefer email over the phone, and Ronda Lorenz got to me with in the day a day and was able to go back and forth with me! Great service!

I have worked with many agencies and agents for my insurance needs for many years. Jay has been the best agent that I have encountered of all past and companies. Very attentive, always willing to work with my needs and offers the best possible options. Easy to work with, no high pressure sales, just plain helpful. Go with Jay, you won't be disappointed.

Jay and his staff have provided excellent support to our family over the last eight years. They have now added our son to their family as he begins his adult life and career. Thank you for taking such great care of our family.

We met with Jay for the first time and went through our insurance policies. We have had our policies for 30 some years and never went over them. We are so glad we did. He went through different ways to get our premium lowered some. Jay was very friendly and easy to work with. We found it was so important to go over our policies. So many things change over the years and we want to be sure we are covered. We highly recommend Jay!

I would have to say we have been customers at Jay Van Someren Agency, American Family for 22 years now. They have never let us down. Insurance is a very important part of our lives to protect our investments. Being so busy as many people are, American Family makes it so simple to make sure your assets are covered. The staff is outstanding, and so is their loyalty to making sure their clients get the best out of what they are paying for. Ronda Lorenz is always my go too!! Kuddos to you!! Always digs in hard to find the best price within her limits. Thank you Jay Van Someren, American Family!!

I highly recommend Jay and his agency for fair and honest insurance advice. He has exceeded my expectations with prompt, professional service while offering competitive prices.

My parents recommended Jay for my car and renters insurance, and I am so glad that I listened and called him. He was so nice and walked me through every step, asked how moving went, was making jokes, and helping me make the best decisions for me and my needs and how to take advantage of different discounts! Could not recommend him enough!!

Jay is hands down the best agent to work with. He is extremely responsive and has helped me deal with everything from car and home claims, insuring rental units and buying new homes. He has even driven all the way to Madison to make sure everything looks good and is smooth sailing for me. I cant say enough good things, you really cant ask for a more reliable, friendly and knowledgeable agent to have on your side. Thanks, Jay!

I have worked with Jay for four years now and he is the best agent in the area. He is very prompt at responding to emails and offers fair prices. 5 stars for a 5 star guy!

I've relied on Jay and his team for wise counsel and prompt responsiveness for many years. I use American Family for homeowner's insurance and my ever-evolving assemblage of motorized fun, and each time I throw a new change their way, the folks at Van Someren are quick to get me squared away. Thank you all.

Jay and his staff are awesome. When Greenville was devastated with the 2022 hail storm Jay had our roof replaced within the week. We were the first in our subdivision to have the repairs done. Thank you Jay!

I have work with Jay for almost 20 years. His has been excellent to work with. My parents and my mother and father inlaw have changed to Jay due to the wonderful coverage and working relationship I have with him and his agency.

Jay was very helpful. He was quick to respond and made the process of switching names on our policies painless. We have been with Jay for a few years and never had an issue.