D & E Specialties

I have a copy of my USPS tracking number showing you received my Dexter control board. You have not returned my calls or emails. If you do not return my equipment I will sue you in small claims court. Please contact me by close of business Feb 16th 2021 otherwise I will file in court.i have put my washers out of service for 3 months. if you don't want to do it . that's fine. we will get it done else where. please return it immediately.

I have a copy of my USPS tracking number showing you received my Speed Queen control board. You have not returned my calls or emails. If you do not return my equipment I will sue you in small claims court. Please contact me by close of business November 6th 2020 otherwise I will file in court.

I used them once in 2012 and they returned ignitors for my Speed Queen tumblers that were returned crumbling. When I requested I ship them back for return, I was told to pay for the shipping myself. Didn't make sense since the product was not usable. Now that it's 2019 I ordered a repair kit hoping they improved- nope 45 days and 2 calls in, and I'm still getting run around.

I don't think the owner is malicious, I think he's in over his head and lacks sense of urgency.

If you're going to repair parts for businesses at minimum you ought to be responsive- if not diligent.

Other poster is correct use Mountain Electronics- they are everything you want in a repair/ refurbish company.

A board I sent for repair was not shipped back to me. The owner admitted he received it and would "look into" why I had not received it back. He also said he would call me back.
He did neither, after repeated calls and mail, I never heard back from the man/company.
I will never do business with this company again. This has been a very disappointing experience.
His voicemails are always full. He doesn't return phone calls, and I have received numerous products back from repair that were still not operating properly, even though I was charged for them.
Find someone else for this type of service.. I understand that a company named Mountain Electronics in North Carolina is much better.