Valley Sales and Service LLC

I cannot speak highly enough about the team at this business. My work van quit on me today under the light in Warsaw and I was barely able to get to the shoulder of the road. I walked down to valley sales and service and within 10 minutes my van was on the tow truck, back to his shop and Karson was troubleshooting the issue. They fit me into their busy schedule right away while I had to go cancel all my evening cleaning appointments and wonder if I needed to cancel all of tomorrows too. Just a few short hours later my van was fixed for about a 1/4 of the price I thought it was gonna cost (best case scenario) Karson and Mona are great people and I couldn’t be any happier with the service I received today. Our family will be return customers without a doubt.

We were driving home to Maryland when our van decided to give us issues. Luckily, we were coming into Warsaw and was able to coast it into their parking lot. They immediately came out to check the codes and figured out what it was. They had our vehicle in and fixed within 2 hrs and for a very reasonable price. BEST shop I've ever been to.

My car broke down driving from Bath to where I work in East Aurora.They gave me a ride to work that morning (30 min drive!) . Pat, who drove me, was a very nice person to talk to and I enjoyed the ride to work. They replaced my alternator (for a very reasonable cost) and dropped my car off at work when it was finished! I can't say enough how thankful I am for this repair shop's timeliness and kindness. I would recommend them to anyone that is from around the area. Thank you Valley Sales and Service!

They repair my sons and I vehicles and are always timely, professional and reasonable! They didnt hesitate to quickly repair my sons work car, damaged in a minor accident. They are also the only ones who are willing to work on his classic sports car! Mona is a great person, she even delivered my car back to me after repairs and collected payment at my home due to my disability at the time! Thanks for your dependable services! I won't go anywhere else! 👌💯

Towed me out of a ditch. They did a phenomenal job.

Great mechanics.

I normally work on all my vehicles, but I recently bought a used Jeep Wrangler..yeah I’m stupid. But I bought a full warranty.

Well anyway. I took my Jeep to them for a lot of work. I dropped my Jeep off in the morning and was staying at a place right next to their shop. I was able to get a chance to watch them work….And I’ll never go to another shop. They were doing everything I would do, and they had the correct answer for every question I asked.

My vehicle literally broke down on the shoulder of the road directly in front of the repair shop,
The owners took care of me and got my vehicle to my dealership repair shop in Hamburg.
This is a family-owned repair shop/ towing company they're straightforward and honest upfront with the prices.
Definitely a five-star review

Great Service! Was in town for dentist appointment when the support band on my gas tank broke. They took me in right away and had me back on the road in just over an hour! Thanks! You guys know how to serve your customers!

Great people, nice family! I had a wonderful experience with this outfit and I would absolutely use them again in the future! I highly recommend their services.

Excellent customer service and very knowledgeable technicians

they are absolutely amazing! super fast, very good prices and very very nice. I couldn't be happier. I will recommend them to everyone!!

My Jeep would not start in the parking lot and they were gracious enough to come over and jump it. Thank you so much.

I love this garage! I will never go anywhere else! It is a local, family owned business and have my business for sure! Clean, timely, friendly and helpful!

Wouldn't go anywhere else. There is a reason why Karson is always full up. They are the only good garage in the county.

Carson is a great mechanic with fair prices for parts and labor.

Very accommodating and professional. Great people who go above and beyond to make sure all your needs are met!

Great company. I was 30 min. Early and they got me in right away.

Great people got me out of a pinch with their wrecker late on a Sunday night. 10/10

WOULD RECOMMEND we were in a pinch and they are able to fit us in and helpful with updates 10 stars

I've been a customer for many years and they are great people and great service