TD Bank

As a small business owner, I have been working with this location for 13 years. They greet me by name and with a smile every time I walk in the door. Any problems or questions I might have they go out of their way to take care of.... I highly recommend TD bank.

I have a business and personal accounts i must say wow VIP treatment all the staff especially Aprill ,carrie know us by name and treat my family as their family.l have dealt with alot of banks in my time this team is definetly a five star team thanks for all your help through the years

The staff are extremely helpful an extremely friendly and competent

On line banking please help

I always get great service when I go here.

Quick service. Not crowed and good customer service. Easy access location from 2 Major hyw

Power reduced doors and genderless bathrooms are neat, the offices are nice. But there are only two teller stations and everyone ends up waiting a half hour due to getting slammed on the weekends. All the office space but most people go in for deposits and quick interactions. Probably will use other locations because this bank is not straight to the point, banking.

Getting tired of this 45 minute wait time in line. I don’t have this expendable time. TD cost more than it’s worth so I opened a new account at Seacoast Bank. In and out in regular amount of time. TD Bank has horrible customer service. Never again!

Don’t bother stopping at this branch if you don’t want to wait in a long line. Consistently slow transactions due to 2 tellers at best. The last 4 visits we’ve waited 15 minutes for a simple
deposit.

HORRIBLE COSTUMER SERVICE FROM THE BRANCH SUPERVISOR
it was busy so I waited patiently for my turn when i finally got help by the teller to dispute a charge on my account the teller was nice but to dispute the charge she called her supervisor an asian lady that told me that I would have to sit down with her and do it from her computer but she said there where two people before me the people she referred to came after me and I responded that I was there before all this people but she didn't care and told me if I had a problem with it to contact costumer service ....and kept on tell everyone that the bank was closing at 1 pm like she was on a harry to close, when a costumer wait patiently to be helped you don t send him behind the people that arrived after him, this lady was out of line and shouldn't face the public she is incompetent

plz don’t waste your time and go to another location!!! Walked in 4 girls sitting by a computer. none of them helping anyone and I still had to wait 10 minutes in the lobby so they could finish their conversation. The girls take so long to do anything. The tellers up in the front were talking about buying groceries the whole time very loud. Super unprofessional. The manager Anne was also talking the whole time with another coworker meanwhile a line of people formed in the front.

Can I possibly give zero stars? What a mess that place is!! 30 minutes in line to make a routine deposit. The only thing that functions properly there is the ATM machine but, I’m sure that will soon malfunction at this rate.

Worst banks to go to TD are in Stuart!!! Period! It’s ridiculous and just outright rude! I’m trusting you this bank Td with my money and you people cannot service me because you are being lazy or don’t feel like it or because you’re too busy talking it’s so pathetic this is the second time the one by Publix in Kenner same thing actually worse!

The only good thing about this branch is the Location

The branch itself is a good one and the people are super friendly and helpful. But TD bank overall is not a good bank for small business. My small business account is very large (hundreds of thousands of dollars). I do a ton of international wires each month. DO NOT use TD bank if you have to do international wires. There system is not set up correctly and you have to do every wire for international in the branch - no way to do it online. Suppose you want to send a wire to the UK... well the UK requires a sort code and if you send a wire to India they require an IFSC number. Good look with that since their system doesn't prompt the bank employee to get that info and worse yet there is no place on their form to even enter it in. So what happens...you get charged a a $40 wire fee and the money returned to your account and another fee for returning your wire. Then you have to do it all over again - another $40 wire fee. Even worse the money just appears back in your account when returned and you get a letter with no reference to the original wire or any sort or explanation as to why it was rejected. You then have to call to find out why. The bank employees are not to blame. Recently I needed proof that a wire was sent to one of my international vendors. Went to the branch and was told to call. Went back to my office and was told they couldn't help me and I had to go the branch... I told the manager that the branch just calls the wire department and doesn't pull up anything on their computer. She told me to hold on while she spoke to the wire department again. Guess what... the call got disconnected. No call back from them to say sorry. HORRIBLE SERVICE!!!!!!!!