A 1 Brightside Auto LLC

I broke down on I64 and Googled reviews as I knew no one in Rocky Mount. A1 had great reviews so I contacted them and was towed there. They quickly diagnosed what was wrong and repaired my car and was back on the road. They explained everything and were courteous and professional. I wished I lived closer as they would be my mechanics!

Dropped my car off for brake work, 9 days passed by and NOTHING WAS DONE TO MY CAR, not even an estimate to the brake work. I went to pick it up and the tech says nothing. I'll never take my vehicles to them again.
UPDATE: THE OWNER CALLED AND APOLOGIZED AS HE WAS NOT THERE TO TAKE CARE OF THINGS. THIS MEANS ALOT TO ME BECAUSE MOST CAR SHOPS DON'T GIVE A DAMN HONESTLY. I REALLY APPRECIATE THE PROFESSIONALISM SHOWN BEHIND THIS INCIDENT!

I used A1 brightside auto for the first time. They did great work. They gave me an estimate and stuck to it. There was a slight problem with an adjustment on calibration of the dash and they told me to come right back and three people jumped on it right away and fixed it. I don't think I could be any more happy. Planning on using them regularly. They also gave me some good advice about future service needs.

Thank you so much A1 Brightside AutoLLC great job repair on my vehicle. Also, thanks again locating issues and taking time to resolve. I strongly recommend your service location for any car repairs.

I was traveling on my first camping trip & the transmission temp said HOT!! I was in the area of Rocky Mount and I called briteside on a Friday before Labor Day weekend. They graciously squeezed me in and looked at my car thoroughly and found the problem.
If I lived near RM I they would be my transmission people. Finally made it to camp. 🤠

Was concerned I would have to travel out of town for Audi repairs however, mechanics were knowledgeable and were able to repair without any inconvenience. Communicated throughout whole process. Repairs were very reasonable and installed same day. Will definitely be back for any additional service needs!

I needed to have a camshaft position sensor replaced and Brian was very knowledgeable and friendly when helping me. He took time to go through the specs of my car and get the process started with the mechanic. He also gave me my future maintenance requirements and gave me a printout of them. They are very professional there. Highly recommend them!!

Very efficient and helpful. Needed same day service, A1 Brightside Auto was able to assist in a timely manner. Highly recommend!

Great service friendly staff. Affordable prices and quality. They are my mechanics from now on!

A business that takes a great deal of pride in doing the job right. Communicates with clients directly and effectively. A positive experience.

Honest and easy to talk to, very respectable pricing. Extremely knowledgeable with high quality work. Every time I need them they come through above expectations, and at a more fair rate than expected. Thank you for being trustworthy.

The car was done in record time and ready to go within a day.
I am very pleased with the work,especially on a holiday week.

Had a great experience here. Prices were very fair, and they saw me quickly and had me out just as fast. Great experience overall, if I am ever in the area again, I will totally go to them for all my vehicle needs!

Very professional and informative with repairs on my 2007 Lexus. Mr. Kris and Basher have the diplomas, knowledge and experience to get you back on the road again. Prices are competative and service is valuable. I love the email correspondence on necessary repairs needed prior to approval which saves time. Highly recommended this service center. Don't forget to meet Bo!!

My work van was throwing a code saying that it could not communicate with the fuel pump control module. I replaced the module myself and it did not fix the problem. I dropped it off at A1 and they had me back on the road in no time. One of the grounding straps had worn out and was not properly grounding the system. They also took care of a squeal that I had under the hood while it was there (I didnt ask them to look at that)!! Thank You!!

Got my car back on the road and it sold quickly after their help!

I used a mailbox advertising coupon & saved big $. Really great customer service. Comfortable waiting area with curtesy coffee, tea & water. Explained everything in detail that I asked. I’ll definitely return!!

Great local business for foreign cars. Best price also. Before going to Raleigh check with them. They may be your better option!

After getting through a little misunderstanding and miscommunication the work performed on my SUV has been above satisfactory. I’m happy with the work done, and my wife is happy with the work done. So if the wife happy I’m happy. Happy wife happy life.

I appreciate there honesty instead of trying to just get paid.