Highstreet Guidelight Insurance

My wife and I were in the process of renewing our home owners insurance policy for our summer home in North Carolina. We had the pleasure of dealing with Frankie Britton to assist us. She was personable, professional and extremely well educated regarding the complex issue of making sure that we had the correct coverage to fit our situation. She walked us through the process with extreme patience as we answered numerous questions as well as asked numerous questions. The result is a policy that meets our needs at a very reasonable price. Thank you for your professional and personable help!

What a pleasant conversation I had with Frankie, a representative checking in with our insurance policy. She was personable, patient, and thorough. Those qualities in your employees make customers stay loyal. I appreciate her concern and care.

Agent Frankie addressed my needs and concerns quickly and to my expectations. She was able to maintain current coverage by reviewing multiple companies and saving me approximately $700 through another provider. Guidelight Insurance has been our go to agency for the three years we have been in North Carolina. I look forward to a continued relationship with Agent Frankie.

Renee is always quick to respond to any question I may have regarding my insurance. Customer service is great!

Frankie was so friendly and helpful when inquiring about home owners insurance. She found us the best rate and was available through the whole process to answer all our questions by phone and email.

Renee is always very knowledgeable and helpful about any of my insurance questions.

Frankie is very helpful and enjoys working with clients.

Best customer service interaction I’ve had in a while anywhere. She was so helpful and nice and personable.

Regina is the best very smart n professional

I've had a couple of different insurances, Nationwide has been the best and always done me right. No question going through them for my homeowner's as well when I bought my home. Glad there is a local office staff is always super friendly and helpful.

Regina and the rest of the staff at Nationwide's Yancey Insurance are fabulous. We have had auto and renters insurance with them for years and recently got home insurance there. Their customer service is exemplary, and they are always willing to answer questions and explain multiple options to you. They are, without fail, friendly, helpful, and knowledgeable. Though it is probably possible to get lower rates through a competing company, I find you often get what you pay for. Great customer service, knowledgeable staff, and a willingness to go out of their way to win and keep your business are what keep us with Yancey Insurance.

Renee is a big help to me with my insurance issues!

Wonderful would suggest anyone to get insurance with this company nice people down-home people I say quite friendly folks they are thank you

The BEST Insurance agency that I have ever worked with! The agents are all very plesant & polite.

Always friendly and helpful!

Great service and knowledge

Melissa is so nice and helpful! Highly recommend her for your insurance needs.

Since switching to them for my personal and professional policies I have saved money for similar coverage as I had before. Friendly and professional as well.

Wonderfull ladies great insurance

Knowledgeable and friendly staff. Saved me some money as well!