Doug's Advanced Automotive

Met Doug today as a first time customer & was overcome by his customer service & goodness. He made clearly apparent that he's trustworthy & knowledgeable. I'll stick with him for any automotive needs from now on.

They have a clean and welcoming customer service area that is staffed with professionals. They tested and replaced my alternator in just a few hours at a fair price and provide an itemized receipt so you know exactly what you paid for.

People this is a place to take your vehicle to when in need. Doug Automotive does a great job at a decent price and very trustworthy. Just like anyone else it's hard to find a trust worthy mechanics these days believe me I know. Doug I know I can tell him what going on with my vehicle and he will tell you the truth. I'd rather pay a little extra knowing I'm not getting the run around like some mechanics do. If I have troubles with something I can't do myself I always take it to Doug's Automotive. Friendly staff and if u need a ride to work or back home he makes sure you're well taken care of. Thanks Doug you and your team continue to do what you do. I thank you for being a honest mechanic that I know I can trust.

My sister was visiting from El Paso and was worried when her check engine light turned on. She wasn’t able to take the truck to a mechanic before they closed. Luckily we found Doug’s auto shop. They picked up her truck, diagnosed and fixed it all in a matter of hours and at a reasonable price. They were very honest and didn’t try to sell her extras or swindle her just because they knew she was on her own. I’m so grateful that they were able to help my sister and were so honest with her.

Took good care of our car after going to Him for the first time. Gave my husband a ride home too. Very nice people. Now it's in the shop again after many months.
I will update this review soon.

Taken my cars here since 2007. Never let me down. Taking my truck tomorrow because the engine light came on.

UPDATE: Doug was awesome. Called me let me know exactly what went wrong. It’s been on the road since then with no problems.

Doug and his team were courteous and professional. They got me in even though they were backlogged and put me back on the road in a little over an hour. If you're ever in need they're the ones you should call

I have been using this repair shop for 2-3 years and will continue to use it, they do good work and always get me in a timely manner and if more than expected repairs are needed they always call and let me know they keep me posted

Accidentally put flex fuel in my truck 2006 f250 6.0 diesel they managed to get it out truck runs better now then it did before amazing job would highly recommend due to quick and affordable service quoted $900 actually cost $391 recommended also because of kind and respectful customer service

Honest about any questions I had

Did a fantastic job fixing my vehicle for a reasonable price and kept me informed, gave me a ride to work when I dropped the truck off, and got the repairs done quickly. Highly recommend.

Get all my vehicles worked on there. Doug is awesome and will go above and beyond to make sure it's fixed and fixed right.

Call in at opening time(8am) and had they had my van fixed by 10am. Thanks doug for getting me back on the road as fast as you could and was fair on the repair cost

They do a great job, I've used them for oil changes, safety inspections, battery replacements, and engine rattling noises they diagnosed and fixed.

Doug is a great guy, honest as the day is long. Always had great experiences whether I needed a repair or State Inspection.

Have had 3 different cars worked on here in the past 7 years. They always treat us fairly.

Needed a diagnostic and oil pressure sensor replaced and it was fixed over night! Got my car back quick and Doug worked with insurance for me.

They were professional and understanding. It was a little pricey, but well worth it due to the quality of work and how fast it got done.

This is the most honest trustworthy business in Plainview. Highly recommended. These people are excellent business people and an asset to the community.

Helped me out with some radiator repair did it quickly, and professionally. Will return when needed.