Walgreens

Was having trouble printing photos that were 3.5 x 3.5 for a project and the staff leader, Kristin, not only took the time to help me figure it out, but printed extra copies for me in case they didn’t work. Honestly probably the most helpful and kind employee I’ve ever met while shopping before. If you ever need to print photos, go see Kristin!

This place has people that will bend over backwards to make you happy. They don't have something in that they normally do they will order it for you. They remind youbto out your loyalty number in. They are super friendly and that's what stands out to me in a company!

I don't come here often, but when I do it is always quick and good service. Corey, in the pharmacy is very helpful and delivers great customer service. Thank you guys!

Sounds like you should avoid the pharmacy (based on other reviews). My experience just shopping was always friendly, little to no lines and a good clearance deals.

Not only do I love printing my photo there but I love the people who work there. They are kind and always willing to help.

The employees have been nothing but nice and helpful to me, and I've been to this location 50+ times. I always go back ;)

Always someone there to help, always friendly to me. Great service always :)

Nice place to find what you might need

Nice staff.

Good place

Everything I have looked for it for Thanksgiving was at the Walgreens store in Mount Pleasant wonderful place to shop

This review is for the pharmacy. It used to be just fine, and if I had any issue, it was something normal... a backup in orders, a mistake on their part, a hiccup in communication, something small and easy to fix. The pharmacy would always call to let us know what was going on, and when it was resolved.

I don't know what happened, who they fired or let go / who left, or who came in charge of the way things are done now, but for the past year or two, they've really gone downhill.

Now, whenever there's an issue, we never know about it unless we call them directly - and even then, they've lied to us directly on the phone about what's happening with our medication. There was one phone altercation we had where they told us insurance was denying coverage, so we called insurance and they told us (sounding quite confused) that they already accepted and processed the medication days ago, and it should be in the pharmacy's system. We called here again immediately afterward, and the guy on the phone told us that getting it accepted would "I dunno, take about two hours? Maybe a few days" (his words) before we told him "actually we already called insurance and they told us it went through days ago." Suddenly he shifted his angle, saying "oh well I'll put it through and see if it's accepted. It could take a while- ope, there it goes. Yeah it should be ready for pickup now."
??????

Yeah okay. I don't know how exactly a pharmacy works, but the lack of communication about any issue beforehand (this was after days of trying to get a refill on my medication which is vital to my survival - and I'm still not getting updates anymore to this day and have to find out last minute every time) plus the fact that I've never once had any issue like this nor handled this way with any pharmacy, including this one, before this - AND the fact that these issues still continue to this day, where they'll cry and claim Insurance Issue for something my insurance CLEARLY IS COVERING!! We'll always call them when my meds are getting hung up, and they'll always say "Insurance Issue" or "shipment Issue" or "out of stock :(" ...It's all just adding up to be too much. I need that medication so I can actually function like a normal person.

As I've said, I don't know if it's some change in employment or policy, or they just decided they hated me for whatever reason. Or maybe someone's using my medication for their own use, since it's a substance that (if you're not careful) you could easily get addicted to. I wouldn't be surprised if someone there is either assuming I'm abusing it and treating me like an addict, or they're abusing it themselves and trying to cover their tracks. I'm not too familiar with how pharmacies work or how Walgreens works, but I do know that at this specific one, no one likes working there and many of their best employees have moved on to better things in life. We've been going here for around 3 years, but I think it's time for a switch.

I went to Walgreens yesterday for daytime cold medicine and soup. They were out of the cold medicine I wanted, and the soup i wanted was 2/$8 or $4.29 each. The same soup is $2.35 at Meijer. I hate When businesses gouge people, I won’t be buying any food items at this location.

Pharmacy staff is not friendly. They are there just for the paycheck. Don't expect too much from these guys

Avoid this Walgreens. If you want to be treated like complete garbage then this is the place for you! I went here twice in a matter of two days to get prescriptions refilled and both times I was given the worst service possible. Those ladies at the pharmacy need to work on their customer service skills and do better because wow. Truly a terrible place.