Graff Chevrolet, INC.

Got myself this used car. The guy I worked with I believe his name was Alex, provided a very helpful and inviting experience. Unfortunately the car was/is a bit of a problem child. No real Issues with it driving just needs a lot of love done to keep her reliable. Had to invest a few extra hundred on top of the buying price for essential parts. Now keep in mind this car was an "as is" buy. So I fully understood that there could be some things going on with her. And for the most part it's fine. But holy Christmas do u worry sometimes. But hey that is the price you pay for a used 13yo car that wasn't cared for the best by it's previous owner. Interior is clean tho. :)

Working with Emilee was wonderful from beginning to end! She was able to get me into my dream car within days of my previous car breaking down. Yvonne was very patient and helpful when it came to finalizing and signing all the papers. Not once did I ever feel taken advantage of or like anyone was trying to pull one over on me. The car I got is practically new and the price was great. So glad I was able to work with the team at Graff!

I highly recommend Graff Chevrolet used cars they went above and beyond to get the vehicle for me that I wanted a few days ago. Nick Dewyse amazing sales person. you want a good used car get it from him. He’s very polite and very professional. thanks again Nick for everything.

I recently went in for an oil change and there was issues with the pricing. Very soon after I received a call from a manager, and they were great about trying to correct the situation. I really appreciate them looking out for their customers, and being concerned about them leaving happy. They went above and beyond, and made it right for me. As a long time customer I will continue to go to Graff, and will always refer others to them as well.

Steve Haremski worked his butt off to get my daughter into a safe reliable car, customer for life!

Service people were very nice, work was done quickly (oil change and tire rotation). Very disappointed they wouldn’t accept my coupon for the oil change because it wasn’t printed. I’ll go elsewhere for my next oil change. $75.00 was a pretty hefty price to pay.
Update to my review: I got a call from Kayla who was wonderful and honored the coupon price for the oil change. Very pleased with her call and the support at Graff! Thank you Graff.

Great people to work with. I am skeptical of oil change places. Not sure if right oil was used, etc. So far, a nice experience, better than past with Graff. Quick, nice people to deal with, will go back again. Thank you to the staff at Graff Oil Change Department. You guys were great, thank you.

I recently went in to purchase a lease vehicle that was coming to an end. Tyler was my sales guy and not only did he make the process easy and painless he's a car guy which made for some engaging conversation. Smooth process, quick, easy and great staff. Can't go wrong with this hometown dealer!

My experience purchasing a 2024 Equinox with Renee was nothing short of outstanding. Her professionalism, expertise, and dedication to customer satisfaction truly set her apart. I would highly recommend Renee and this dealership to anyone in search of a new vehicle. Thank you, Renee, for making my car buying experience truly memorable!

Repairs took awhile but came out like new! Even detailed the inside carpet where a coffee spill stained the mat! Very much appreciated! And Thank you, Shannon, for keeping me informed along the way!

Took my vehicle in to have it looked at due to some motor blower issues with the air vent… Everyone I encountered there was very kind and helpful. As soon as they found out the issue, they called me and were able to start working on it right away and get it fixed so I could have it by the next day. My vehicle is working just fine now. Very pleased with the service At Graft.

I had a deer run into the side of my car that caused about $6000 of damage. I've never had to deal with anything like this. Graff handled everything! From the insurance company to fixing my car like new!! They kept me informed of progress and worked hard to get it done by the time my insurance time for the rental vehicle ran out. I highly recommend Graff Body Shop! My car looks awesome!! Thanks to Shannon and the rest of the guys who worked on it! Unfortunately don't know their names but I am very grateful for service!! Thank you!!

Easily made an appointment. Communication was great; vehicle was picked off and dropped off in my driveway. Which is amazing being a single mother of two children and no other vehicle. Paid for service over the phone. Everything was done in one day.

Very fast. There was no waiting, which is unusual. The whole oil change took 12 minutes Although, like every thing else, the price went up approximately 25% since October 2023. Good overall

Bought my car there and take it there for my service because the owner runs a right ship. Always excellent service. The owner is invested in her business and super friendly. Love the staff she choose cause they are a cut above.

Thank you to Marilyn! She was such a pleasure to work with! I had visited another local dealership and as soon as I started to deal with the salesman, I could get out of there fast enough! My next stop was Hank Graff. I was greeted by Marilyn and knew immediately that I would be making a purchase there! I will highly recommend her to my friends and family!

Service for my basic recall was fantastic. I was going to be leaving on a long distance trip in two days so I asked if the engine fluids & air in tires could be checked. Absolutely, without any problems was the response. They even washed my car….all completed in less than an hour.

I was in and out within an hour and a half, with a new car that still works perfect. Absolutely recommend the salesmen I went through, Steven Haremski, he did an amazing job.

I was extremely happy with both the service and the quality of people at Geaff! From the owner Lisa to the rental agent Ella and the service writers I dealt with, they were all courteous and professional. My truck was down for an extended period of time under warranty and they made sure I had a rental vehicle that fit my needs and kept my wife and I moving forward with our day to day. Highly recommend graff service and sales! Oh and a shout out to Ben as well!

My little blue baby was rear-ended when Graff received him. They completed the job in the time estimated, the quality of the work is excellent as well as the staff was courteous and professional. Thanks Graff