Walgreens

In my area this is the only Walgreens which is great for the small towns in our area. You get big city service in a small town. Totally awesome.

Very knowledgeable, helpful, and friendly people.

If I could less than one star I would. I asked when you received the order and I was told 12:12. Then the main pharmacist told me 11:52. Do not lie to customers. Higher more people or better people. I advise anyone in Carroll to not to go to Walgreens. Horrible service and they lie.

The new pharmacist by the name of Alyson, is as RUDE as rude can get. I went to pick a prescription up, and she didn’t use any of the computers at the desk to put in my info. She used the drive through computer and was yelling at me to verify my address, gave her my address, and she turns to look at me with her eyebrows raised, so I repeated myself, and she stands there with her eyebrows raised still, then starts bobbing her head back and forth disrespectfully saying “YOUR PHONE NUMBER?!?” Maybe if you weren’t on the drive through computer, I could hear you, but you weren’t. Not how you should speak to a customer regardless. Sassy and moody. Not meant to be a pharmacist.

Absolutely appalling The pharmacist was very rude and just absolutely horrible service

Worst pharmacy in town, if I could give a negative review I would. We used Walgreen's because of their drive up option. And every time have been told to come back in 45 min to an hour. Half of the time the staff would see us sitting there waiting to be acknowledged. They would ignore us and continue talking. Two separate times we were sent home with antibotics that hadn't had the di water added and mixed. Its a good thing we live in town. And that was after we were told we had to wait for 45 minutes to get it. We decided to take our business else where. Our son needed his medication filled monthly and this became too much of a hassle. On top of it when we got secondary insurance, we were told repeatedly that they could not bill to both insurances. We switched Pharmacy's and now go to the Apothecary. It's a night a day difference. They fill it right away, and have a positive attitude. Amazingly enough they had no qualms about billing to both insurances. And we were acknowledged the moment we walked in. I've need to fill prescriptions at the Omaha Walgreen's and they were not at all like the employees at the Carroll Pharmacy. I believe it is just poor staffing at the Carroll Walgreens. They really should think about how they would want their loved ones or themselves to be treated when they aren't feeling well.

Just in Walgreens in Carroll, Iowa. Wow....asked Keri for the coupons. Her reply....we aren't allowed to keep those for the customers. Really? Every. OTHER. BUSINESS. DOES.

So I won't be back! Learn some customer service!!

Customer service is terrible there for myself and witnessed others get treated terribly as well.

Horrible. Cada que voy a esta tienda me persiguen los trabajadores como si me fuera a robar algo. La última ves que fui uno de ellos me pregunto necesitas ayuda?(señora chaparrito y lentes) Y yo dije no gracias. Y no se quito de mi lado. Se arrimo otra señora(señora grandota gorda y de lentes) y dice . Todo bien? Y yo.. si gracias.. y yo mirando las medicinas para el resfrio porque no tenia idea cual comprar.. y me tarde como dos o tres minutos más y no se iban de mi lado... y luego me dice la señora .. si no va a comprar nada puede irse!!!!! . Deje las cosas que traía y me fui. No vuelvo .. horrible servicio y además de carisimo..