German Excellence

Big thanks to this group for getting my car back on the road…I had some challenges with an ABS pump and they were able to diagnose and resolve both issues. They got it done without hesitation and were reasonable in the cost considering it’s german. It wasn’t a typical “pressured” sales experience either regarding their other maintenance items available ..they text you a web link to a private page and show you all the options and pertinent cost. I opted for a coolant flush in addition to abs issues because of the experience and how they achieved a solution for me. I’ll be back when it’s clutch time.

I was highly recommended this shop by a friend of mine, I can tell you he was right on the money !
Richard and his team were great very professional and honest.
I will be bringing my 718 Cayman for service when the car needs it ,I feel very lucky that I found this shop.
Thank you Richard

Been getting work on my 944 here for over the last 10 years If there is something I can’t do I know they will be able to! Brian, Rick and Don are true experts at their craft! My 944 Turbo is running like a true champ! Thanks for all the service!

Some of us are blessed and cursed at the same time owning expensive German engineering. I took my 2002 Boxster to German Excellence expecting to spend my next years salary in repairs, the same as when I take it to the dealership and boy was I wrong. They were honest, sincere, under standing, fast, reliable and most notably honest
( yes, i can’t say that enough!! )Price was at least 1/2 of what the dealership would have cost me but more importantly, they did the right thing. They fixed (please note this word fixed) what was wrong with my car and not try to oversell me on things I did not need. Thank you George and everybody else in the team. I will return for further repairs. Glad to know that I can drive my car without the fear of a nuclear blast happening if I don’t get it done right there and now. I will be back to complete the suggested repairs. Thank you.
Your loyal customer for ever.

My family and I have been taking our cars to this team for over 20 years. They have always taken care of us and are consistently willing to go the extra mile. Thanks for the great work today!

Rick and Shay were great and the team had my Porsche serviced in quick order. First time not going to the dealership and definitely will be back.

German Excellence Services exceeded my expectations in fixing my BMW. They delivered quick, cost-effective solutions without compromising on quality.
Outstanding service, thank you and keep it up!

My daughter is a UCF student who drives a Mini Cooper. Most local mechanics will not work on her car. We found German Excellence and I could not be more satisfied with our mechanic Jorge. He is very knowledgeable, friendly and most importantly, honest! My daughter brought her car recently thinking she needed an alternator and a battery. A shady mechanic could have easily gotten away with a large repair bill, but Jorge was great! It only needed a main drive belt which was a much cheaper job and he had the car done quickly! If you have a German car, this is the only place you should go for repairs!!

We LOVE German Excellence! We would not take our Porsche or Mini anywhere else! They have OUTSTANDING customer service. The mechanics are AMAZING! They are extremely knowledgeable and go the extra mile to help the customer! Best of all they are honest! We have been going to German Excellence for over 10 years!

I always bring all my cars here they alway take care of my cars Don and his staff are very friendly and absolutely trustworthy, the Mercedes dealer could not figure out the problem with my Mercedes I brought it to Don and they knew the problem and got it back on the road in no time. Excellence is what they do. Thanks Guys

I have found my new mechanic! My Audi Q5 , decided to not start , after a trip to the dealer, they could not duplicate the problem. Drove it home, and , the next day she decided to not start , yet again. I called German Excellence at 4:30 PM, Shay and the whole team spring into action to get my car to them, in record time! For them to go above and beyond, for a new client just blew me away, they said they would be able to look at it the next day, sure enough , an hour and a half after they opened, I received a message of what the problem was! Fuel pump. They then ordered the part and had me back on the road the next day by 4 pm!!! Thank you , German Excellence, for going above and beyond in the customer service department. You all are AMAZING!!!

After calling 5 shops and hearing a big NO! I got in contact with german excellence. Hands down the best shop in Central Florida. Staff is awesome and well knowledge and replace my steering wheel in only 40 minutes. Totally recommend this shop. If you have a german car. Do yourself a favor and always go to this shop. You won’t be disappointed. If I could give them more then 5 stars. I WOULD!!!!

The difference between the last shop I took my car to and this one is like night and day. You walk up the the window and get greeted by a friendly lady at the front desk. The techs are honest about the issues with your vehicle. The call you when they find an issue to see if thats something you'd like to also fix. This was amazing to me because the last shop would work on the vehicle without any estimate and then I got stuck with the bill of things I never was even told about. The last shop called me once in a 1 month period and didn't even fix the issue.I had to fix it myself. German excellence was also very quick and knowledgeable. Highly recommend.

German Excellence just gained a new customer with me, Shay and Jorge very professionals and friendly, from scheduling appointment to checking out. Took my previous VW to the dealership for the same issue and ended paying 3 times more to have it fixed. The guys are very attentive sanitizing the car and retrieving it just like if you were paying for valet.

Their communication was excellent and attentive, responding to my emails immediately and able to see me on short notice. They didn't promise me miracles sight unseen, (I had been quoted $3000 for an exhaust hanger replacement at my local dealership), but they promised a fair evaluation and explanation of parts and labor needed.

When I arrived, I was offered beverages and use of a clean and air-conditioned waiting room that had wifi so I could work remotely.
After the mechanic had an opportunity to evaluate the car, he was able to assess that the repair was much less invasive and expensive than my original quote. He explained what they would do and assured me that there were no missing parts (as alluded to by the other auto shop) and it was a simple process to manipulate the hanger into it's original position.
I paid only 69.00 for this service and they washed my car to boot.

I highly recommend this honest, efficient, and professional shop. If I have any other issues with my Toyota Prius, I will definitely bring it back.

Professional (mechanics), friendly (mechanics), experienced, knowledgeable. Front desk woman (Shay?) seemed frustrated, irritated, unfriendly - but only the first time I arrived to simply drop off my Audi. She was friendly every encounter I had with her thereafter. I don’t know why. Receiving the parts and making the repairs were done timely. The oil change was half the price of Valvoline drive-thru oil change and the dealership. My 2015 Audi A4 runs great. I would recommend them for anyone with a German automobile. Pricing is fair and much better than dealership pricing.

The folks at German Excellence were extremely helpful in my first foreign performance auto purchase. Initially, they assisted with a very thorough PPI. During inspection, the mechanic walked me around, identifying precise areas to consider. The mechanic even suggested some small repairs that could be done at home. I was wildly impressed with this level of detail and assistance (for very little cost overall). Later, when I decided to have some more serious preventative maintenance done, I called Rick and he took great care of me. The work was done professionally, quickly, and below the initially quoted (and expected) cost. Wonderful!

All staff friendly and professional. The office, waiting rooms are clean and comfortable. Service/appointment times are as promised. Cost estimates are closely guesstimated with limited to no surprises. As a female I appreciate the explanations of what’s needed and reasons why service is necessary and important to maintain full car performance.

I'm a car dealer that sell a lot of older European vehicles so these guys are my Go To,they always do a great job,Shay is always the 1st point of contact whenever I need to set an appointment & last when I check out,she is always awesome,I'd give them another star just because of her but 5 is all that's allowed ..

I have a 1997 Mercedes C280, very low mileage, but my AC stopped working. Took it to a repair shop, they said it was unrepairable, will not work on a car that old. But then my son took our car to German Excellence and although it took two or three weeks, they found the intermittent electrical problem, recharged the Freon, and gave it back to us ice cold, better than ever for around seven hundred dollars! I challenge any car dealership to beat the love and quality that German Excellence put into our car. Nobody will come even close, I guarantee you…and I am a very particular and critical person, but I will tell you, these gentlemen know what they are doing, and that’s a rarity today. Once they commit to a job, they will complete it, you can count on them! Thank you so much German Excellence!