Key Private Bank

The Group of Ladies who tried to help us today were AMAZING!!!!! The team leader and the 2 other ladies who helped us with verifying our identities (even though nothing got solved!) were amazing they were patient, helpful, and kind!!! I have never in my life encountered anyone in a business or a bank that was that friendly or helpful!!! You women have my upmost respect THANK YOU SO MUCH FOR YOUR KINDNESS we will never forget it!!! You guys went above and beyond in our eyes thank you again so much!!!!

As a former employee of Key Bank Corporate HQ, I can confidently and unequivocally state that every member of the staff at Key Bank in Palm Beach Gardens, Florida, is absolutely of the caliber and demeanor I expected. It's always such a pleasure to stop in and not only have my banking needs met but also have all other expectations far exceeded.

Every time I go to this establishment they are so friendly! I appreciate there is a Keybank relatively close to me! I didn't think there were any in Florida. I was able to keep my accounts. 💞💯

Great Customer Services.

Great place.

Tom Callahan - a loan officer here - is the worst person I’ve ever worked with. I secured a doctor mortgage and he misled me on a rate lock - saying “we should really just call It a deposit” and ensuring me that this wasn’t a fee. I told him I was a first time home buyer and he said he would help guide me along the way. When the builder of our home broke our deal - Tom claimed this had “never happened before” and would just need a signed cancellation agreement to refund my nearly $10,000 in lock fees - which I provided that day. He then proceeded to tell me that I signed a disclosure stating this was non-refundable and “tough luck”. Who would ever pay that much money just to lock in a rate??? He’s incompetent or a liar.