E-Z Mart

Clean store great service every time

Nice cashier,clean restroom,and good coffee

Fast service

Friendly staff

I've made my last visit to this store. The African American lady there has been rude to me for years!

I'm a tolerant person, however I don't don't like feeling unwelcome at a gas/convenient store I've patronize for yrs.

Yesterday I got change for the air machine outside and it didn't work. When I informed her of my situation I got a oh well.

I asked for a refund and was told they don't do that.

This incident took place at approximately 2:50 pm on 12/09/2021. After repeatedly attempting to pay for gas at the pump I went inside to discover the problem. I was told cash only. I suggested someone put up a sign informing customers instead of letting people get aggregated at the pump for no reason. The reply from the older black lady was ..." I have a mouth"... meaning that she would tell people after they walk in to find out the problem. That was her chosen reply to a potentially paying customer. I replied that what she said was unacceptable, whereupon the older gray haired white woman (the store manager) came out and told me to "speak to God". I don't know if anyone cares at the company level and if this will even get responded to, but I will never visit a store that I frequently stopped at and spent my money at. I wonder how often this happens? I've personally witnessed the older white lady in verbal altercations with other customers. I always thought, "poor lady.... People can be jerks." I think I might have been to quick to assign blame. I think you have a problem on your hands. If the manager speaks this way then no wonder the employees do too...

I live a mile away and this has always been my go to stop. I stopped to buy chew for my husband. When I walked in the clerk was discussing her period. I know the brand of chew and what the can looks like. I started to tell her it was the Grizzly all the way on the right. She responded with "what's it called?" I told her I didn't know and tried again to tell her which one. She yelled "I need to know what it's called". After a third attempt with the same results, I left.