Brooks Brothers

My late dad loved his bee tie from here that I got for him many years ago for Father's day. As he passed, I was able to keep it. What a treasure! Brooks Brothers has been a tradition for classic style. Solid, dependable, and reputable. The staff are phenomenal, stop by to see first class service for yourself. #auric

My name is Kevin
I just want to relate my interactions/shopping experience at the Brooks Brothers store at Great Lakes Crossing. Quickly to begin with, I am disabled, I walk using a walker and typically shopping for men’s suits/formal wear is an arduous, unpleasant, taxing, endeavor. My experience at the Brooks brothers store was completely the opposite. To begin with. I called the store to get directions so I didn’t have to traverse the entire mall. When I arrived, I was greeted so warmly and kindly by sales associate Debbie and the manager, Kelly. Their genuine interest and helpfulness was palpable-so opposite of the typical “patronizing” tell you what you want to hear - just to make a sale -approach that so many retail stores exhibit. First off Debbie and Kelly quickly were able to ascertain my size-and as the shopping experience continued, my sizing was refined to the level of finding suit coats that needed absolutely no alteration with a perfect fit. Debbie was excellent at supporting and leading the process- As I said before she gave a genuine assessment of the look fit/style, that would be most enhancing to my side, stature, and coloring. Both Debbie and Kelly worked hard in concert to search their stock to find my sizes, and in the end of all my purchases which included four suits, three ties and two sport coats- only one pair of pants required ordering and shipping directly to my house. I can’t begin to tell you how pleased and satisfied I am with my purchases without any buyers remorse, thinking “did I really select or purchase what was a good look or fit for myself” but rather walking out, feeling completely satisfied with my purchases, well cared for and considered throughout the entire process. Debbie was quick to facilitate an extra discount for opening a credit card, which was much appreciated. When your sales experience ends with a hug and the kindness of Kelly to load up all your purchases and wheel them to your car, who can beat that? You better believe that if I ever need anything else or have any questions I will not hesitate to come back with confidence and eagerness to the Brooks Brothers store at Great Lakes Crossing. Special mention to Jackie and Dale who also played a helpful supportive role. Great service deserves accolades. But this goes beyond super customer service, but is a testimony to the genuine, helpful kind, knowledgeable staff that takes care of their customers at Brooks brothers. If Debbie or Kelly‘s boss reads this… They deserve a raise, because you cannot put a price on the quality or gem you have with this group

The man who helped me, who’s name is Kelly, was great. Very knowledgeable and personable. Overall extremely satisfied. The best clothing store for men’s business clothing in Michigan hands down.

Excellent service provided. My son is starting a new job and needed some clothes. The staff were very helpful in getting him many items to try. We ended up with so many great items. Thank you.

Great clothing, great customer service.

Amazing service, staff was very helpful in helping my husband, offering excellent recommendations and expert advice on the proper fit/sizing of their products. Husband looks extremely sharp in the 2 suits he purchased here.

The store is simply beautiful with lovely men’s clothing of exceptional quality. The people working there are quite knowledgeable and very personable and friendly. You’ll truly love their clothing. D.McGeary L.O.

Arrived 15 minutes before closing and Yvonne fitted a suit, found a shirt and picked out plenty of ties that matched to choose from for my boyfriend. Excellent customer service. If he happens to need another suit I will 110% return to see her!

We went to Brooks Brothers to find 10 matching ties for my father in law's funeral. One for dad and nine for pallbearers. They did not have them in stock and we needed them within 4 days. Cataryna was amazing! She helped us select the perfect tie and found the matching ones at other stores in Michigan. I was doubtful whether or not they would arrive in time, but we had them in 2 days. Thank you Cataryna and Brooks Brothers for helping us have a perfect tribute and farewell to dad!

Brian (I hope I'm spelling his name right) was friendly and very helpful! My boyfriend and I found exactly what we needed. Very nice store with a great selection and great customer service!

Kelly (Michael Keaton ) and his team were wonderful ! Love this store !!!

This location has the best deal I've ever seen hands down.
Great friendly staff

Great service and quality business dress attire.

Wonderful customer service! Very pleasant staff.

Great selections with great deals, they had my size which was great.

Fantastic service, great selection, and good deals!

Well stocked store with traditional clothing and sportswear.

Great service and selection

Bam thanks Brooks brothers ! Love the shirt !

Amazing clothes, friendly staff.