AT&T Store

Visited the Bellefontaine ATT store on February 22 & 23, 2024. My goals were: (1) download & install most recent software update (2) inquire about increasing hotspot download from 40GB to 60GB (3) install YouTube app (4) inquire about paying off iPhone 12mini (5) inquiring about trading iPhone 12mini for iPhone 15 (6) install ATT app (7) and to achieve ATT billing account accuracy.

Eva, the ATT employee, provided excellent and complete information regarding the seven goals. Her supervisor and she work well together. His interactions were supportive training moments which Eva appreciated.

As a former undergraduate professor of psychology, I would estimate Eva’s intellectual ability to be “at least” in the “above average range.” If Eva continues to enjoy her current position, I would think ATT leadership would want to retain and promote her.

Five Stars to Eva and her supervisor!

Stopped in today to drop off our old phones and get my account set up on my phone. Noemi helped us out so much. She was super friendly and very thorough with helping us get out account set up. She answered our questions and got us where we need to be. I appreciate her customer service. Would most definitely stop there again.

Wish I could give more then 5 stars! We just got our new phones from here and Noemi was absolutely amazing with everything she did. She is very nice and extremely helpful would definitely come back to her for help!

We had a bit of a complicated problem and hasn’t had any luck with other workers, it turns out we were just asking them to do the wrong thing. We went in today and Gabe had us in and out in 15 minutes with a new phone and an update to our account. He was so helpful and personable and everything is perfect with our phones now!

After experiencing brick walls in making a claim for a lost phone, we visited our AT&T store expecting more difficulties in replacing our phone. We were pleasantly surprised with Tyler's cheerful greeting, and things were great from that point forward. Left with a phone that matches our budget, and with a plan for adding a tablet to our account. This guy made our day!

Our Reps Were pretty Awesome , they helped with all our accessories needs , helped all 5 of us find the find we were most comfortable with , and even stayed over to make sure we left smiling 😊 they worked together as a Team !!! & we all left Smiling 💪🤩 & Live Our phones & our service !!!!

Called get information. Employee was knowledgeable.

The store manager is extremely knowledgeable and does not hesitate to go that extra mile to make the confusing mobile phone world simple and directed to meeting my needs.

AT&T's network is world class and the folks there seem to always be ready to make just that much better with awesome phones. The S7 we use is always showing us another feature that only makes us appreciate it more.

Keep up the good work guys!

Seth did such an amazing job today helping me!! I really love being with AT&T!! Thank you Seth for helping me today

I have had 5 Stars with Carter Aten! He has been fantastic & Very helpful! The best experiences at this location have been since he has been employed at this location...

Very helpful very professional & polite! Wonderful patience!

Makes me want to visit more often

Use to be on Straight Talk for years. Decided to head in to get some prices and really liked the deals they had going on! Very friendly staff and very knowledgeable! So glad I made the switch!

Wish we had made the switch sooner from verizon to at&t & direct tv! We love our new phones and SAVINGS!! Staff and service was top of the line! We will be referring all our family and friends to this store! Thanks again!

I had the best service from Noah Li! Very helpful and efficient work he does. Thank you guys very much. I would recommend this company and location to my friends and family.

Went to upgrade my iphone, they finished upgrading it within 30 minutes! Amazing customer service.

I had great service at this store. Carter is extremely knowledgeable and will do whatever he can to take care of you and get you the best deal.

I give 5 stars to your employee Carter he is extremely knowledgeable and was very pleasant however I only give zero star to employee Jeremiah as he was VERY unprofessional to say the least.

Gabe was very professional and helped me get set up with a new phone while lowering my bill.

Thanks for helping setting me up with a new phone. You was very helpful Carter . I approve going to at&t and working with the company.

Ryan is super. Very good with customers. Friendly, helpful, and makes you feel important.

Great account management. Saved us money. New devices. Friendly, honest service.