Fort Bayard Medical Center

Staff is super friendly and kind!. Clean attentive staff. However leadership personnel called w a very discriminate analysis of my service dog then proceeded to apologize to my male neighbor!!!! and never followed up contacting me. Director is too busy to be polite Very discriminatory leadership Certainly not pining away for an apology but gender discrimination is quite clear

Melissa Salas, the DON is very prejudice against others. She denied admission to my mother who really qualified for long term care and didn’t treat her with the dignity and respect it states in the resident rights. She made my mother feel like she was a burden and a big issue. As well as Erlinda Sierra. Stay away from this place at all costs unless you want your parent to become depressed after being denied and feel like they’re a problem. They only do it for the money here not out of compassion.

The workers are mostly Wonderful, but some of them steal cookies and candy from my helpless mother's tiny desk at night. The doctors often are slow to examine patients with problems. The billing department and the financial department have different records, and send bills sporadically. The price is outrageous, and can be arbitrarily raised (two months in a row!). My mother's social workers have been "too busy" to fill my mother's request to change the Power of Attorney, although they had plenty of time to change it to Ft Bayard's advantage. . The social workers sometimes gaslight her, and refuse to let family members be present in conversations even by phone. Thank God for the activities director, the occupational and physical therapists and food service and janitorial workers, who actually care about the patients.