VCA New Kent Animal Hospital

Every staff member and doctor here is awesome. I messed up the timing on my dogs medications and they were able to squeeze in a quick refill for me. They also have recently taken my very sensitive cat as a patient and they did great to get her fixed up. My cats name is Big Chunk and she is a whole lotta woman.

Dr. Brown and the staff at VCA are truly amazing! I appreciate their attention to detail and compassion in caring for my fur-family! ❤ I highly recommend them for your pet needs!

I’m so grateful for the help we received from VCA New Kent Animal Hospital. I called multiple veterinary practices and no one was able to get us in urgently. We were even told by our primary vet the soonest appointment would be at least five days out. From the moment VCA answered the phone they were kind and listened to my concerns. I was offered an appointment the next day at 11:30 am. I brought my dog in and was informed after an evaluation my Dalmatian Winnie may have a serious and life threatening infection of her uterus (Pyometra). The vet and staff were amazing at explaining everything and helping my boyfriend and I plan the best next step for Winnie. Although they didn’t have the equipment to perform an ultrasound to confirm the diagnosis they were happy to help us figure out our options. We ended up taking her to an emergency vet we were familiar with. The emergency vet did confirm Winnie had Pyometra and performed emergency surgery immediately. Without the help from VCA to figure out what was wrong with Winnie the situation may have become too serious before we could get her in for surgery. I truly appreciate all of the help they gave us in one of the scariest moments of our lives. Winnie is home and currently recovering from the surgery. They even called the following day to check on her after surgery.Thank you so much for your kindness and help ❤

We love the staff at VCA New Kent. They have been so wonderful to deal with and are always so friendly and kind when we go in. They remember us and our dogs each time we are there. We really have enjoyed our experiences at VCA New Kent!

VCA New Kent has been my dog Simba's vet for 3 years now, ever since I was fortunate to find such a great rescue animal. The staff has always been cordial and helpful and the Drs, at VCA New Kent, have always taken extremely good care of my buddy. They take time to explain the visit and the results and always have follow up calls, after Simba has been treated for something. No wonder he can't wait to get there and is restless until taken inside. He loves everyone there. VCA New Kent will be my go to vet, as long as they are around here!

VCA New Kent is the best! They take great care of our puppy!

The vet is so amazing she didn't push to much for our old dog who really wouldn't benefit from the vaccination she recommend against it truly amazing

I truly cannot say enough good things about the staff here. From the front desk, to the doctors, and everyone in between. I have always been made to feel like my dog and myself were their highest priority during our appointments. They showed immeasurable kindness and compassion when I had to have my beloved pit bull put to sleep. And then provided top notch care when I adopted a heartworm positive dog. Zero gets so excited to see them, and they are always just as happy to see him. This place has always been a little out of the way for me but the people here make it absolutely worth the drive.

Friendly,welcoming,front-end staff, professional, knowleable,caring vets and vet assistants. They have managed to for me in at the last minute when I have concerns regarding my fur baby.. added perk, grooming care, Reese always comes home happy after a day of grooming...

The staff is amazing and Dr Brown is just the greatest. I wint take my babies to anyone else.

I enjoy taking my two furbabies to this facility. They have always been friendly and courteous to me. I enjoy talking with the staff and vets. They have always been kind and caring to Julie and Casper. I have boarded them there several times and have been pleased with the care they were provided. I have also been pleased with the vet care they have received. I recommend trying this practice.

We have been using VCA New Kent for years. Our dog is now 15!! years old and has received expert care throughout this time. We have used their boarding services multiple times too and have no complaints. Whenever we had questions, Dr. Brown always communicated with passion and grace. Look no further than VCA New Kent.

Best staff! Dr. Brittany has always been attentive, professional, and very knowledgeable.
The only thing is it is hard to get same day appointments.
Cost is very reasonable and they let you know up front what all fees will be.
Such support in past when i had to pit 2 pets to sleep. Unbelievable caring and compassion.

First time visiting here. Can't go into facility due to pandemic. They come to your vehicle to pick up and drop off your pet. Everyone I spoke to was very friendly, knowledgeable, and helpful. They even called me the next day to check on our patient. I was very pleased. Great first impression!

Great veterinary, caring doctors and staff. Both my dog and myself are old and time and patience go a long way for both of us. Thank you VCA

They have an amazing set up during COVID restrictions and they were very quick to check over my new kitten and call me with information! The staff is so very kind, the doctor is very knowledgeable and also very kind! I look forward to continuing our relationship with this Veterinarian!

The staff and Doctors are very caring and personable to our Pepper.

Our family pet loves going here to visit the staff, she gets very excited when we pull into the parking lot! We are treated with respect and loving care each time we visit. So glad to have such experienced and caring providers, so close within our community 🐶🐱❤

I have been taking my kitties to this vet for 10 years. Dr. Engel, who is the medical director now, was my pets' vet at least six years before at another animal hospital. I was overjoyed when he came to New Kent Animal Hospital. He and his staff are compassionate professionals. I am very happy taking my babies here and trust the doctors' knowledge. If certain procedures are needed, I am always provided with an estimate of charges and it is my choice to proceed or not. Yes, veterinary care can be costly, but you are not railroaded. The staff is always willing to give an estimate on costs. All you have to do is ask for an estimate if they haven't already offered.

Excellent vet. Can be very busy some times of the day, but they are very flexible at fitting you in. Vets are caring and competent. Costs are reasonable for both vet care and boarding. My dogs love the place -- cats tolerate it (but what do you expect?).

Highly recommended.