Best Plumbing & Remodeling, Inc.

Have used Best multiple times over the last 10 years and they have been great, both inside jobs during our remodel, and outside jobs (to replace rusted spigot. Will continue using them as long as they remain doing great work.

Excellent service and great work. Mr Mitch Fawdry has helped me when I needed help the most and the services was just excellent and neat. Thank you so much!!

Charlie is our go to plumber always quick thorough and clean. Great every time!!

Excellent work and very professional. Everytime we've used them they are timely, professional, and knowledgeable. They even helped with our new puppy while completing the job quickly and at a fair price. I highly recommend.

Had some outdoor spigots replaced. Arrived on time and did a good job. Even repaired the stucco he had to chip away to get to the pipes. I would use Best Plumbing again.

UPDATE 7/29/22

So I used Best Plumbing again. This time to replace a bathtub faucet. They explained to me that they now have 'flat rates' for certain jobs. When I asked why the price was soo high and couldn't I just pay the hourly rate they said it was because the job would be more difficult. Turns out it took less time than my first service call and I ended up paying twice as much! Still happy with the work. Just beware of the new 'flat rates'.

Unprofessional.
1) They cut our irrigation line and wouldn't fix it. (Said they weren't responsible for "unforseen lines" the line was literally on top of pipe they were fixing and technician told us he knicked it)
2) Had to pay a tree company twice to help because they didn't come with the correct equipment multiple days. (Our pipe was being crushed by roots from a huge county tree that the county removed. So they knew there were a ton of roots. Plus they did a video weeks before job started)
3) Spilled pink glue on our pavers and tried to cover up by putting a big pile of mulch on it (Cameras show them doing this)
4) Our bill was $1,000 over our estimate. I know you can't see underground and extra expenses can happen but $1,000 over quote is a lot! Since we helped by paying a tree company twice, thought that might make a difference. We went above and beyond to help them.
5) Had to call Duke Energy out to our house
6) Did talk to owner about everything above. His words were "he could sleep well at night by the way he treated and took care of us"
We've been using them for almost 15 years. We will never use them again and definitely wouldn't recommend them!!

Tried using them... They seem friendly but waited I nearly a month for follow-ups and I could never get anything scheduled. :-(