Diamond in the Rough Beauty Salon

Best place ever to get my nails done
I will be scheduling a hair cut next

very nice people, friendly..i like the fact that now they do walk-ins on certain days..i love the fact that the people working here are EXTREMELY FRIENDLY, they make you feel welcome as soon as you walk in..i called to get my kids haircut and they got them in on the same day..i know if you want a certain lady to do your hair it does take a little longer wait to get an appointment, but its well worth the wait if your getting your hair colored!!

You'll have to forgive that two-star review. I am biologically related to the poster of it, and I can tell you that this person has serious mental and emotional problems. My wife is a nail technician, so I understand that a hairdresser being open until 5:00 means you leave at 5:00. Meaning, if no one scheduled an appointment, by 4:25 p.m., if you don't have anyone coming in, you go home. Maybe a big corporate hair salon would stay open and not close the doors until exactly the posted closing time, but from what it seems to me you are a relatively small shop. So I mean yeah, you could wait a few more minutes, but before too long if anyone walked in off the street wanting a haircut, it would mean working past 5:00.

If this person did make an appointment, which she did not indicate doing (she only asked when you were open until, meaning, how late you would stay open if you had someone to provide service to, said thanks, and hung up) and you abandoned her, then I guess you don't know how to do business. But from what I can tell, all you did was look at your clock, realize that unless somebody showed up right then and there for a small service, your work day was over. I'm sure you have a life outside of work, just as this person is demanding you to understand and put ahead of your own. You have all 5 Star reviews, many with positive feedback. One 2 star review that doesn't have any feedback, and then this selfish rant that is unfortunately bringing down the rating of what appears to be a 5-star business. I wish you the best.

The first person I found in a long time who was able to give me a great haircut. I have thick curly hair & it’s hard to find someone who can cut it so it lays nice. I was extremely pleased

So happy every time I walk out of their door. Love what Paula does with my hair. Staff are all very nice too.

It was great!
Olivia did a fantastic job, and did my hair perfectly.
I feel like a new man now!
Ed

Was very impressed. My first time there. Good experience.

This place is great! Friendly people and always a good time. Seems everyone is happy with their end results.

These ladies are amazing! Wouldn't go anywhere else.

Top Notch!! Krystal did a full set of nails. Love them!!

Best place to go for great conversation and the girls are the greatest at what they all do!!

Love it. I've been going there for years

Great staff and services.