Lowe's Home Improvement

23Aug.2022 Gregg was super helpful today. He left his space to help me loads bags of rocks and tons of fire starter logs on my cart and show me where other items where in the well organized store. Professional and personable and nice. Amazing shopping experience!!

Had a great experience when I went in to buy 8 wood clamps. Web site said they had 46 in stock, but only 5 were out in store. A gentleman named Amos was very nice and went right to work to locate the additional items. Great Customer service!

We received our granite counters from here. They set it up, set up the contracting, delivered the materials, and the contractor did a good job. The countertops are a few years old now and are as beautiful now as they were the day they were put in. We shop here frequently and usually go for various sales and items needed when doing our do it yourself projects. We go for everything from appliances, gardening, installs, and more. We haven't been disappointed yet and we hope we don't run into any issues in the future either.

We travel to Chambersburg for items to fix up the house and rely on Lowes to have things in stock. They typically do and we are able to conveniently obtain what we need when we need it.

The parking lot is simple, and has plenty of spaces. They have accessible parking as well as veteran parking. There is a light to turn into the parking lot, where sometimes there is congestion.

They have nice, kind, and genuine employees who when I needed help were there to lend a hand and their own expertise.

We have used their pick up service before as well and it came in handy a few times. They have nice lockers in the front for those picking up small items and a convenient customer service area to the left when entering.

Was in to take advantage of the mulch special and was also going to purchase a few ferns. Sales staff to me to wait until Thursday and ferns would be on sale. Saved me over $60.00 with that tip.

Just in to pay my bill. The lady at the service desk was smiling, while I was approaching the area. Had my transaction completed quickly and accurately. Stopped in on my way to work. Great customer service as always.

Stopped in to get a few needed items. Looked online first to find location in store to make my trip faster. Everything was exactly where it was to be. Great time savor. Also, took advantage if the current promo offer.

Had everything we needed. As new home owners, we didn't know anything going into a bathroom sink replacement. But with the help of YouTube and the very knowledgeable plumbing section employee, Steve, we were able to tackle the project without the need of a plumber! Definitely has our continued business for all of our new home repairs.

This is a great Lowe's to visit. I was there early on a weeknight and it was not crowded. Clean, well stocked, had just what I needed. Will definitely come here again.

Convenient. This Lowe's is *perfectly situated* for tons of home owners and businesses to get what they need. It's not too far from 81 but is to the East of the highway. It is less crowded in this" Exif US81 East off of 81. It's just a large cohort of knowledge-based, shall we say, "those with a multitude of life experience? Also happy for the mix with many young and capable staff.

Great store I have been shopping there for a long time . it's one of my favorite stores . I love that we can take our pets in the store . today I even got to hold a skunk . wow this is awesome our Yorkie got a little jealous but Lowe's is awesome to allow this . Pet friendit store like Lowe's are my kind of stores .

Dom and Brian came up with a resolution for my issue Very quick. Great work Ethic and attitude. Thank you

Plenty of snowblower. I have visited this store several times in the last couple weeks and they have been great

Lowes has improved ,customer service really has improved too.

I ordered a window A/C online for store pick up, not realizing that I could go to the store and buy one quicker. I drove to the store and explained the situation. The customer service person was very understanding so she just cancelled my online order for me and showed me to the A/C section of the store. I found the same one I had ordered, bought it, and now it's installed.

2 or 3 different employees helped us find what we were looking for. One of the employees was Gabby, I believe, she said. Very accommodating. They seem to be better staffed than other stores.

Lowes in Chambersburg Pa was a shopping dream come true. I am a retired Air Force Veteran and use Lowes Home Improvement exclusively as they give discounts to Veterans and always assist any time we have needs or questions regarding our homes. As we entered the contractor checkout area we saw a few associates standing nearby and as soon as we looked their way, they came forward to us and asked if they could be of assistance. This is a rare event in any store except Lowes. We asked if we could get help to pull a load of a few sheets of drywall and pegboard to be loaded into our trailer. We were directed to the contractor desk where the assistant store manager “Dan” asked what we wanted. We told him the products 5 sheets drywall, 3 sheets of pegboard, 2 insulation bundles, 2 cans spray foam and 1 pound of drywall screws and he processed our order and we paid using my military discount. He said “wait a few minutes and we will get this pulled for you”. A few minutes later he returned with everything we ordered and said if we could pull our trailer over by the exit door they would load the drywall that was by the contractor door. We did that and they quickly loaded it and we were on our way. They were all so friendly and accommodating I think we smiled all the way home. From the time driving into the parking lot and driving away, we were there only 15 minutes. Please let the staff and employees know that what they do for the customers is greatly appreciated and we had to extend our heartfelt Thank You!

This is one of my favorite Lowes I have visited. It is well staffed and the staff is both knowledgeable and friendly. The store is very well stocked and very clean.
The parking lot is ample and well taken care of. I like that I am able to rent the store pick up truck to deliver my own goods. The store is conveniently located a short drive off Interstate Route 81.
I highly recommend this location.

They had what I needed for the project. Friendly staff, very helpful in finding everything that I needed, and with check out. Thank you for your kindness.
Self check out is also very quick.

I have been a good friend
Lowe's and I hope you are going to be able to get a good deal on the latest and best deals for the current busy holidays and I hope you are aware that you are able get any work done on your project. They have some great ideas and will help you with any kind of project

Ordered a full floor mirror on line. Easy to order. Constant updates by their site. Received a text when it was at the store in Chambersburg,Pa. Birthday gift for my granddaughter just in time for her birthday!

I find this store to always be organized and clean. The people working there have always been friendly. Great selections too. Wish they had pet food and supplies though! PS. I love it when the have the 50 lb bags of kids sand outside and easily accessible!

Lowe's has everything you need to keep your home functional and looking good. We had an issue with an item purchased, but Customer Service took care of it right away. Highly recommended home improvement!