Rite Aid

Very clean,friendly,Pharmacist are very knowledgeable and store associates nice

Nice helpful clean place to shop & very knowledgeable pharmacy

Great pharmacists. Very helpful and friendly.

Great service. Friendly, pleasant & helpful staff.

Love this rite aid

Due to an insurance mix-up with a renewal prescription of a controlled substance gel for my disabled relative I was attempting to make payment arrangements prior to his picking up product from drive up window. The female pharmacist was less than happy to hear from me which was evident from her sighing and snippy manner to me on the phone. Yes there had been several phone calls this morning regarding this issue, none of them involved any fault on the part of Rite Aid but since I handle all of my relative's meds I had to step in and attempt to straighten this situation out until it was resolved and that took several phone calls. I am aware that they were busy and I'm sorry that they had to deal with this problem but it's not necessary to be short or rude to the customer. And this woman was definitely rude to me and I was just trying to make the credit card payments in advance to make it easier when they were picked up. I worked in Customer Service most of my life and would never, ever have been rude or less than polite to a customer. Perhaps that should be reinforced with this particular female pharmacist. She never ended up taking any of the information stating we were to pay at the window. Actually, everyone else I dealt with at Rite Aid were more than accommodating.

Absolutely ridiculous. No one comes to the drive through window and no one answers the phone. Whenever I finally am able to pick up this prescription, it will be my last one here.

The two women at the counter are so rude. One was on the phone and had us wait for 5 mins and still didn’t get off. She put her finger up for us to wait and didn’t say anything to us like “one second” or “I’ll be right with you” The other woman came over and was so dismissive and didn’t want to answer any questions. So much aggression for no reason!

Unfortunately I have had several issues with this specific Rite Aid. The pharmacists are extremely unprofessional. I have had prescriptions forgotten about, they have refused to contact my prescribing doctor to get an expired script refilled, I have had the wrong medication’s given to me on occasion, thy never give reminders for medication refills, they put you on excessive holds over the phone and constantly send the call back to the front of the store. They have also on multiple occasions hung up on me. It’s a shame because the location is so convenient.

My fiance and I went to get covid tested. I'm sure they have dealt with alot, being deemed essential and having covid tests take place there. It took extremely long for them to answer the phone, then when they finally did we were put on hold, for an even longer amount of time. It wasn't clear anywhere that we went into the drive-thru to get tested, so We went in to ask where we get tested. My fiance being extremely susceptible to the virus himself, we take extra precaution when being out of the house. The women behind the registers took were extremely rude. The right aid workers were laughing and telling us "not to breath" when we asked where the testing was. they did not even tell us where the testing was. We almost went home until we googled that it was drive-thru. after that, the pharmacist seemed to also have an attitude. thank goodness the doctor who helped us do the testing was very kind and helpful otherwise we would have had an outright terrible experience with this rite aid. The register workers were so rude and unhelpful. It was honestly upsetting and they embarrassed themselves.

I wish i could give the register associates the 5 stars they deserve but this rating is for the Pharmacy department. Over the past 3 months, i have had 4 issues with receiving perscriptions. 3 of the times i was given the wrong medicine and the other time my perscrition was sent to another location with out my knowledge. Today was the the 4th mess up and let me tell you, im livid. I specifically asked the pharmacist to note that i need the name brand of my medicine the first time there was a mistake, because the off brand does not work half as well. She said she did but then i got the wrong meds again when i returned for my refill. I reminded her and she said it was noted but then when i went today...WRONG MEDS! At first, i was helped by the assistant who seemed confused. I asked why i didnt get the name brand she said because they didnt have it. Okay, understandable but when i asked why they didnt send it to another store, they said they didnt have my permission for that. When i brought up how they did it before without my permission and asked what the difference was between now and then, the girl got quiet and grabbed the actual pharmacist. The pharmacist had the nerve to answer the phone woth a giggle and said sorry we messed up AGAIN. Why were you laughing about it!? This is not a joke, this is peoples health your messing with. And the fact that you showed no remorse or care that you messed up is sickening. Lucky for me, i wont die a day or two without it but what if that wasnt the case? I get theres a lot going on in todays world but peoples medicine is something you take your time with and dont mess up. Because it could potentially be someones life. Safe to say i wont be using this Pharmacy anymore.

Made an appointment for a drive thru Covid test and was told we have to wait for 15 minutes. Kinda unacceptable for a drive thru test that we had to schedule appointments for. What's the point of appointment's for vaccines and tests if you can't even honor the appointment time?

Good luck getting anyone on the phone, if you do you will be on hold and ignored.. repeatedly! Service is slow at the drive thru and in store. I will be moving my prescriptions and my business elsewhere.