Lowe's Home Improvement

Both their app and mobile website are very good. It’s easy to see if they have what you’re looking for and whether it’s in stock at a specific location.

Taking it a step further it will provide you with the exact location in the store. I’ve bought many tools, fasteners, bits, as well as both garden and building supplies. They store generally has a good selection and a solid return policy.

My wife and I came to this Lowe’s location for some cabinet knobs and bars but each time we looked, they were sold out of the ones we wanted. This time we came because online the knobs were marked as restocked but, when we looked, the bin was still empty. Emerson, the sales floor supervisor, went way out of his way to help us look for the knobs that we needed. He was very personable and we were grateful for his help.

Kudos to Penny and the Lowe’s team in Appleton. They went out of their way to help me get my laminate for my counter top. Home Depot lady had no customers and told me to go to the website. Definitely going back to Lowe’s.

Had a great experience with Emerson who was super helpful he had just finished working with the customer he was with when I walked into the aisle... he was able to find the hardware that I was looking for... there was absolutely no pressure for buying stuff... he was like talking to a friend not a sales person... he also helped me join the Lowes My Pro...

Ryan, a manager here, and what an awesome professional, rocks! Did a great job with a warranty issue! This is nothing they did wrong, but be very careful with A & E, repair services & appliance warranties, record/document each issue, or repair issues! We've been waiting nearly a year for our wash machine to be repaired correctly, we paid for a part, and an A & E manager told a technician to have us pay for said was high priced, cost us $60, and I call b.s. washer never worked after the part was installed. because we purchased a 3 year warranty states & covers all parts and labor & repair. The next step is a new wash machine & small claims court, for a year of intentionally causing loss of use and intentionally causing emotional duress! Wouldn't you be pizzed???? Lowes Employees & Management did their jobs and performed above & beyond! Sadly, Lowe's Warranty Department dropped the ball and violated us with extreme prejudice without lube, Josh shame on you! 😳

Just purchased a washer and dryer and had the most perfect customer service experience. The sales associate was extremely knowledgeable about the products, brands and features. He easily found in stock what I needed and explained next steps for delivery and warrenty information. Ryan S and his department ROCK!! This is why I made my purchase at this location.

Went in to compare snow blower prices, definitely competitive, but bought from another establishment. I like Lowe's, we only had one home improvement store where I moved from, so it's nice to have a selection. Location is close to where I live, so that will play a part, especially in winter. Good selection of seasonal items whether it be BBQs or Christmas goodies. Multiple brands of hand and power tools including Craftsman

Every associate is extremely helpful and knowledgeable. This store is prestigiously clean and well organized. This is the store pursues perfection while achieving excellence!

Customer service is always great. Employees are always friendly and knowledgeable and always willing to help. They see if you have that confused look on your face and ask if they can help. They are quick to recommend the right product for you and will point you in the right direction if they don't carry the product you are looking for.

Mom and I got a bunch of fencing. Had more than enough in stock. Checkout was quick and easy, and the guy was friendly. Overall price was cheaper than I was guessing. Which is always nice!!! And on the way out, a member of staff, Jerome, was just finishing something up and asked if we needed help loading up. I said maybe, and he came over with us and was very helpful, careful, and cheerful. He's on day 2 of his job there, I hope his job will appreciate him as much as we did! Exemplary example of an employee who CARES.

Nathan was incredibly helpful in helping me load my new grill into my minivan. He got me a few tools to get the shelves off so it fit and helped me take out all the internals that would shift on the ride.

Friendly staff, asking if you need help finding stuff. Clean isles. Large clearance section. I love my local Lowes.

EXCELLENT GUEST SERVICE BY JERRY IN HOME AND GARDEN DEPARTMENT!!!! Was immediately asked if we needed help. Jerry stayed with us and explained everything to us before parting ways. He even walked us to the registered and explained to the cashier lady what needed to be done.

With our horrible service at Home Depot......thank god we left that place and spent our thousands here!

Super kind front desk worker who was beyond helpful with my strange return

We love Lowes! Never a bad moment! Always help every time we are there!!

This review is specifically for an employee named Rudi. He was very kind to me and my son. He helped me pick out the right type of paint and was very knowledgeable.

Love this place has all you need and polite and professional crew. Plus love how they treat veterans and military.

Jason was awesome in helping my wife and I cut slats from a 2x4x16. Thank you for awesome service and quality. We completed our project thanks to Lowe's

I bought some linoleum for my utility room and found a good quality low priced product

Employees were eager to help even though we knew what we came there for already. Great customer service.