Walmart Pharmacy

Great pharmacy. I didn’t have high expectations for a pharmacy ran by Walmart but I was pleasantly surprised after using them for a year. My prescription is filled quickly and the pharmacy technicians and pharmacists are all nice and helpful. I always recommend this one when people are having issues with their current pharmacy

The customer service is what brought me to this pharmacy and is the reason I'm staying. A new medication recently prescribed to me was in a shortage, therefore I had to call around to multiple local pharmacies to find out if they had it in stock, and if not, when they anticipate availability. Out of many, many calls to various pharmacies, Walmart Pharmacy on E Calumet in Appleton was the only place where I was treated with kindness and patience. All others made me feel like I was putting them out and annoying them. I have interacted now with several different individuals from this Walmart Pharmacy, both via phone and in person, and every single experience has been awesome - this place is definitely customer oriented. Whoever does the hiring and training of this exemplary staff should be commended - as should the staff themselves. Special kudos to rockstars Kathy and Charlie who both recently assisted me and went above and beyond in coordinating the successful processing of a prescription with my doctor's office and the insurance plan. I live clear across town from this pharmacy, but I am willing to drive there - just for their exceptional customer care.

I really love this pharmacy and I’m always impressed by the kindness and friendliness of the workers. I have a family member that is disabled and frequently uses the curbside pick up option for their prescription and the workers have never once been rude or made it seem like they had to go out of their way to help them. The pharmacists are so knowledgeable and are always willing to answer any questions. One of the pharmacists saved me over $100 one time when my doctor sent over the wrong pill type and I’m forever grateful! I also love the ability to track prescriptions on Walmarts website and that they text when it’s ready. They are also usually super quick, my prescriptions are usually ready to go within an hour of the doctor sending it over. And the refill reminders are a lifesaver!

Just picked up my script, and was impressed with the professionalism of the tech Dang. This young man reminded me of a past time where people were courteous and knowledgeable about the products they sold. Good job, Walmart Pharmacy!

After reading the 1 and 2 star ratings, it seems those people have very little understanding of how a pharmacy works. Many of the complaints are about having to wait in line. It's sad people will give low ratings and even call the staff rude for things the staff have little control over like wait times, medication availability or being understaffed during a pandemic.

I love this pharmacy, I have to take A LOT of medications so I have to go there often. The staff is professional, explain things well, are friendly and very helpful. I've seen them go above and beyond for not only myself but for others.

I have been going here at this location for 12 years and I absolutely love it! Never a bad experience, and I pick up meds weekly.

The pharmacist, the pharmacist technicians and the staff work so hard all day long on their feet with long lines of people. Take that into consideration when giving a bad review based on them not answering the phone, giggling or taking too long.

What is required of us is patience. It is crucial to understand that they have certain times of the day where the volume of customers is extremely high. If it appears they are not under stress and they’re acting like they don’t care, they are under stress and they do care. They are professional, that’s why they don’t show their stress. Take a minute to talk to a few of them and ask them how their day is going and give them a complement. And if you have to stand in line for 20 minutes, then that’s what you do. If you don’t like that, come back at a time when they’re not busy or switch to a different pharmacy and stop complaining.

I have been helped so much by this pharmacy since I started going there. They not only fill my prescriptions, they answer critical questions about medication interactions and side effects, etc., and have even called my physician several times questioning whether a certain medication prescribed to me is appropriate and several times the physician changed it to something else. Physicians know very little about medications. That’s why there are pharmacists.

Thank you to the wonderful staff and keep up the great work! You are all appreciated so much!

I am a new client of this pharmacy (due to the lower prices of their medications). After I switched everything over to them, I then read the reviews. Needless to say, I was a little concerned, bc there were obviously some horrible experiences by people. Well, I was very pleased by the professionalism, the friendliness, and overall experience I had here. I'm assuming they took care of previous concerns, bc I was very satisfied with my contact here. Thank you Tiffany and Diane, and to the two male pharmacists (I don't remember their names).

I don't understand all the negatives myself, I've been using this location for over a year and I think their great! Always friendly and go out of there way to help! I go at least four times a month and haven't had a bad experience yet.
Great job Walmart Pharmacy team!

They had the meds that the other pharmacy still does not have yet. So I am transferring my psychiatrist meds to Walmart. Then I can do all my stuff at one place.

Excellent up to date customer service!

I transferred a prescription today and the pharmacist was helpful, and a pleasure to work with. Thank you for a great experience.

Great pharmacy! Good service and professional.

They have always provided excellent service!