New Balance Factory Store Avon

Staff is the best and go above and beyond. Excellent customer service before and after the sale. Shout out to Chis in particular!

So hard to find wide shoes for my 5 year old. These shoes hold up which is great since they are a little pricey for kid's shoes. The staff has always been really helpful and understanding since my son runs around everywhere. Great service.

As a person with a less than common shoe size this store is a life saver. If you don't see your size on the shelf be sure to ask.

Shoes are almost always buy one get one 50% off! (With some exclusions)

Short version. I pretty much only buy sneakers here so I highly suggest it.

Today, I went shopping for sneakers for my 11-year-old kid. Everyone was really courteous and helpful. They were patient with us and really informed. I believe Chris was the one who helped us the most. He assisted me in determining my son's size and gave suggestions. Excellent service.

I wrote a great review about Devon and I don’t see my review

Fantastic selection of sneakers and accessories. Got an excellent deal of buy one pair, get one 50% off. (Same or lesser value.) Store is well-laid out and very clean.

I went today to get a pair of sneakers for my 11 year old son. Everyone was extremely helpful and pleasant. They took their time with us and were very knowledgeable. I think the one that was helping us the most was Chris. He helped me check my son’s size and made recommendations. Excellent service.

For the fact that the store is in the middle of Christmas season it was well stocked, clean and organized. Plenty of staff available to assist and all of them were courtesy. Terrific sale ended up saving me $40 on 2 pairs of sneakers. Will definitely make this the place to go when we have sneaker needs.

I wish I could remember the employees name that assisted me. From when I first walked into the store I was greeted with sincear hello. Salesman stayed with me and found sneakers for me very ,quickly. Waited for me to try them on. Found me a half size wider. Many many sneakers styles and types. I bought 2 pairs one for 20.00 on sale. Great service great deals

Really great place and near work for last minute browsing. Meant to go to another store next door but saw a 40% off sale and left with 6 pairs of shoes for me and a friend.

Great staff and pretty clean and organized. Will also help order sizes and have the sale included if your size is out.

Great service!
Serena in the Avon store was patient on the phone and took her time to explain and research for me the styles I asked for and are not in the store. She seems to be very knowledgeable in what they have in the store.

$35 for a pair of high quality running shoes to replace my 4 year-old ones, heck ya!!

Knowledgeable man told me that the walking shoe I was wearing was not the proper one to be wearing when I am on my feet all day. He showed me a running shoe instead with higher arch support

Great store very clean and customers service was amazing. My brother referred me here. Thank you for making your customers happy. I stopped by to get one pair of speakers and got three.
Thanks
Highly recommended 👌

Ordered shoes I wanted, and they are being sent directly to me. Even better, they were having a huge sale!! Staff very friendly.

Great experience...clearance, extra 30% off on sneakers I needed. Can always count on New Balance for comfort, good fit, and support. Sales support offered help immediately and cashier was friendly and attentive.

I liked it. lots of choices, plenty of sneakers on sale at 30 percent off. some clothing, jackets, tanks,shorts,outerwear. convenient location in Avon near IKEA and Costco. I came home with a pair. marked down to 49 dollars, plus 30 percent off. 35 bucks for sneakers? that's really cheap. they did have a good selection of running shoes, trail shoes and lifestyle shoes. some up to 200 bucks. I have to get back there when I have mote time

First off if your foot is wide and the size of your sneaker floats around 15 to 16 like mine then i suggest going here or at least check out New Balance sneakers. Every time i would go boot or sneaker shopping i felt like i was in the twilight zone. I could never go to a store and get a pair that appealed to me just ones that fit. For example i went to a nike store in Boston I need a new sneakers the other ones we're brutal and my buddy told me we don't have time to go to the store I said hold on it only take a minute. I went upstairs talk to a guy and I said anything on that whole wall in a 15 wide he comes back he says he's got one I tried it on it fit I paid for it and left.
And then there's new balance which the staff is awesome did very helpful very pleasant they don't bug you all the time either but they're around if you need them. Needless to say I went in there to see what they had which they had a really good sale going on a certain percentage off and I got $20 gift cards for every hundred you spend. Needless to say I walked out of there with six pairs of sneakers $80 worth of gift cards and it cost me $320 and I just went back and spent those $80 in gift cards and I got two $75 pair of sneakers and it cost me $32. And the best part about the whole deal the shoes are exceptionally comfortable doesn't even feel like I have anything on. And it was the most pairs of 15 4E I've ever seen in my life. And everyone else in the 4E Club knows what I'm talking about this isn't the 4-H club. Not to mention New Balance is one of the few Local Companies that has usa-made stuff for a lot of their products

Absolutely the best customer service. Chris and Sandra listen to what type of sneaker i needed based on my excersise lifestyle, work and budget. Im a happy customer walking out with new kicks and a better understanding what type of sneaker im wearing. Love it. Thanks Chris and Sandra

The staff were very courteous and helpful. Answered the questions patiently and explained the upcoming offers nicely. And I got one good pair of shoes at 40% off Yay!!!