GM Parts Garage

The GM Parts Garage employees are not only professional but also customer service oriented. When it comes to Genuine GM parts, I have compared almost every online store and item for item, their prices are the best. The Service Parts Manager will take the time to locate hard to find parts. Their shipping rates are affordable and NOT designed to “turn a profit”. The following best illustrates their customer service orientation. I ordered water pump gaskets; about a $5 purchase. Most stores wouldn’t even want to take their time processing such a small and inexpensive order. Later that day, I received a phone call from one of their employees. After running my VIN, they informed me my order was incorrect; they offered to correct it for me. I simply could not believe they had taken the time to not only check my order and correct it but also call and verify such. If you want hassle free GM parts at the best price you’re going to find, you need to contact the Garage. Finally, a parts supplier put the fun back into “fixing up your rig”. They deserve 10 stars.

Awesome doing business with them. I ordered the wrong part (wrong color). Called them and they got me fixed up and shipped me the exact item. Genuine parts at a good price. Definitely will be doing more business with them.

Shady business practices. Company would not honor their own free shipping promotion because the part I ordered was "too heavy". Got an email the day after I completed my order stating that they would have to collect additional money for shipping. Would not recommend doing business with this company.

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