Great Lakes Ace

I always use Tiffin Ace Hardware for all my hardware needs. Their staff are very knowledgeable about their products. If you can't find what you're looking for be sure to ASK. They can help you.

Local employee, Renee, was so helpful in assisting me with trying to put an old battery-powered camping lantern in working order. We tried our best but she never gave up until we had tried everything. She certainly went out of her way to take care of this customer. There should be more customer service personnel like her. Am most grateful!!

Excellent customer service, everything I need, they have! Great prices! I can call them and order something, pay by phone and pick it up, at my convenience!

They pack a lot of stuff in that store. Someone's always ready to help you find what you want

Excellent service and helpful staff. The store is well stocked and it is in a good location. Plenty of parking and prices are competitive.

Great customer service! Welcoming, helpful with finding items. Great selection of products.

So I was looking for a patio set that was sold out ALL over Michigan. This location was the only place that had it- 3 hours away! So I spoke to a manager Debbie- who’s been with the company 20 years! She got me in contact with Brian! Who’s on the corporate end and he personally drove my patio set to MICHIGAN! To their warehouse and they delivered it to my house! I am beyond amazed at these people and how helpful they were. Undeniable customer service!

Renee at the back counter went above and beyond while helping return an Amazon package through UPS. Great customer service. I hope she gets the recognition she deserves!

Hometown feel with the store experience. Finding the right key or matching a bolt to the nut, suggesting helpful items, I always enjoy a trip here

Was looking for a nice patio umbrella, they had a good selection of colors and great price. I even bought a cover for the umbrella.

it was pretty quick I use the rear entrance all I needed was a key to be made and they did it very quickly I was in and out in a few minutes it was great

Good people with great customer service!

I never have to look for someone to help me, within minutes a sales person approaches me. Their staff is knowledgeable and friendly. This is the way retailers are supposed to be!

Since I can remember it's usually ordered retired men and women a few young ones that always helpful never a bad experience

The store has a great atmosphere. The associates are friendly, helpful and know their stuff.

Very helpful. Always greets you with a smile. Better them lowes when it comes to the things you just can't find.

Helpful friendly staff and a large selection of items

Great store. We always go there versus Lowes/big box store because they Always have what we need, especially if it is not a typical item.

They didn't have what I needed but looked to see if they could order it. Always exceptional service.

Just went to get a key made. Friendly service.