FURNITURE QUEEN

As a customer who recently purchased a Bedroom set from Furniture Queen, I can confidently say that my experience was exceptional. From the moment I walked onto the store at Columbus GA, James made us feel welcome and at ease. He was knowledgeable about their inventory and were able to answer all of my questions about the bedroom sets I was interested in.

The sales process was straightforward and transparent. James explained all of the paperworks and I never felt pressured to make a decision. He also gave us a good discount and an additional carpet for our Son FREE OF CHARGE.

What really stood out to me, however, was the exceptional customer service I received throughout the entire process.

Overall, I would highly recommend Furniture Queen. The staff's professionalism, transparency, and commitment to customer service made the entire experience enjoyable and stress-free.

Jenette was amazing, I knew what I was looking for and she helped get us a great prices saving us thousands. Great service an prices.

The staff here is always friendly and eager to assist the customer. James really connects with the customer to find exactly what you're looking for and he provides exceptional customer service. Hasan is great also and will get you the best deal on your furniture needs. I highly recommend them for quality trendy furniture.

I went with my mom to make a down payment on her furniture and was surprised at the customer service the guys showed in the Buena Vista Rd store. I had no intentions of purchasing a bedroom suit but couldn't refuse the great deal they gave me. James was very professional and patient. There were several customers in the store and the 2 guys were courteous and patient and acknowledged everyone who came in with a hello, we will be right with you. I was even offered water while I waited. I would definitely recommend this store to friends and family.

I was in the market to purchase a bedroom set. I went to shop around and a salesman by the name of James was there to provide me with all the answers to my questions. He was willing to assist and help me find something in my price range. I was able to purchase what I need and salesman James was very productive with matching and beating prices. I would recommend this as a place to handle your needs. And salesman James with his exceptional customer service that was provided.

I was in need of furniture for my den after being disappointed in purchasing furniture from Ashley Furniture on 06/22 and being told it would be delivered 07/25 afterwards receiving a text on 07/22 that it would now be 09/2. I began shopping around and to no avail found nothing I wanted. I was on FB one day and saw Furniture Queen and all of the awesome comments. I took a trip to the Buena Vista Road store. When I opened the door I was very impressed with the beautiful showroom and greeted so kindly by James who welcomed me and immediately began catering to my needs. He showed me some sectionals and I found what I wanted and we began the process. I was fortunate to get my furniture sooner than expected. The two young men that delivered the furniture were so well mannered and professional. They worked as a team in getting the furniture off the truck and into my home and assembled without any problems. I had a great experience and will definitely recommend this store to others. All of the sales reps are nice and helpful. Thank you Furniture Queen!!💯

Xavier did a great job in keeping me in my price range. While also showing me some great options. A true professional, I would recommend him to anyone in the area if need be.

I went to Queen Furniture to purchase some furniture and was amazed at the customer service of all the staff. I went back on 2 other occassions and they all remembered my name and made me feel like I was the only one in the store. James went above and beyond to help me and made sure I was satisfied. Hassan came in as I was finishing up and he also remembered me from a few days before and also remembered my pick up date. I would recommend this store to anyone looking for good quality furniture and superb customer service.🌟🌟🌟🌟🌟

James and Hasan helped me and went above and beyond to make sure I was fully satisfied with the furniture as well as the deals they provided me ! They will definitely work with you they are both patient and understanding and make sure that you get exactly what you want from rooms to bedroom sets I got my living room and bedroom set from there and I’m glad I did ! Definitely will continue to go there for all of my furniture needs !

I visited Furniture Queen to window shop for a bedroom suite. After encountering a wonderful sale representative by the name of Janette I ended up purchasing a bedroom suite. Her demeanor was greatly needed & appreciated after leaving a competitor store. Today I returned to Queen Furniture & made another purchase become of the wonderful service I received. Thank you Janette.

I got a really good deal on the furniture that I purchased as I did last year when I first shopped at Furniture Queen. The sales associate James was really helpful, pleasant and I would recommend that if anyone is looking to purchase furniture they definitely need to holler at him when they go to the store.

I went to 5 different furniture places before looking here, and let me just say these guys are awesome ! James was so polite and helpful, and very knowledgeable! I would recommend this place to anyone looking for good quality furniture at a great price. Ask for James when you go, he will hook ya up! He went above and beyond for us!
-brittney

Simply love this place they have great deal excellent Customer..... Ms. Jeanette is amazingly awesome and my cousin James is awesome ...... the owner is terrific at make great deal as well as making sure you are a satisfied customer.

Amazing service with the best deals!!! The owner is very nice and wants you to go home happy without hassle. I will recommend this place for all of my furniture in the future.

I was looking for a queen mattress and box springs...had shopped around...their prices were in my price range
.purchased and I am very satisfied

I would recommend this place to anyone in need of nice and affordable furniture. Customer services is on point. The Co-workers are nice and knowledgeable. James helped me pick out my furniture for my house and the communication amongst dilevery was great. Thanks you James and thank you Furniture Queen.

went to two other stores before coming here . So glad I decided to come here !! Customer service is great and they are willing to work a deal with you . Great prices ! Nice furniture for all your shopping needs !

Such great sales representatives, gave us a great price for a full living set, I will definitely recommend them to anyone because saving money is always a plus!

Justin was really great! Super polite and really helped with our choices. Was very patient and let us take our time with our choices.
Thanks, Justin!

I had the opportunity to visit the store and was amazed by the service I received. Shout out to James and Hasan. They are so eager to assist and make sure you are satisfied.