McDonald's

Horrible experience. Had to wait in the drive thru for over 20 minutes. Got all the way home and they had left our fish sandwich out of the bag. That's after they asked us twice if we had 4 fish sandwiches and we replied with yes!

I used the app and opted for the curbside pick up. The associate was friendly, smiling, greeted me, thanked me, and invited me back. My order was correct.

It's kinda hard to mess up McDonald's unless the food is cold. This store stays busy for the most part and I've yet to have cold food. I can tell the workers are stressed especially on the busy days but so far they have all still be very friendly and professional.

This McDonald's is very convenient and close to the house. I will only use the drive thru at this McDonald's because it's so nasty on the inside. I mean when your shoes are sticking to the floors wherever you walk inside. I could see the restrooms maybe sticky sometimes but not the dining area where the general public sits to eat their meal.

I have been through the drive-thru at this location many times and I have yet to get a wrong order. The food is always hot and tastes great. The workers are nice and and the drive-thru line is quick most of the time.

Great new place in Athens and good, sweet tea

I've only had one bad experience here so overall I don't let it affect my rating. Food is above average, as is the wait time. The atmosphere is good too

My order was 2 double cheese burgers and chicken sandwich. I got hamburgers but no cjicken. It was fish. The lil girl at window was mad at the world I think. I ate that fish sandwich wishing it was my chicken!🤣

The best one I've ever been to

Been coming to McDonald's a lot lately due to the awesome deals they have on the app. Bought a Big Mac and a quarter pounder with cheese for free... The counter was awesome the lady took more quickly accurately and was very sweet. She brought my food out. Fast and the kitchen made a mistake on my order and she corrected immediately... Makes me want to keep coming back!!

Smelled like vomit when we walked in couldn't even eat in.

The food was fresh and delicious, and the service was fast and courteous.

Everyone was nice and very friendly. Everyone worked diligently to ensure a quick in and out of the drive through. I highly recommend this McDonald’s to everyone.

I was very upset about a previous order gone awry, but luckily this micky dees was properly staffed.

At the start I was ready to start taking names and throwing blame... I left realizing I had to go back through the line to get the name of the employee who made my visit into a good experience from which I am pulling from in these words of my review.

SHELBY.. You saved the day and should be running that restaurant. I was amazed that your lot the manager as all the issues coming up in a busy chaotic covid dinner rush were gracefully and intelligently delighted outward to suddenly now less panicked coworkers and customer alike. You rock!

I had a tin grade experience the day before when an order I placed was incorrectly bagged and when the fries I asked to be salted extra were instead salts with a sprinkling of fries. I was so upset I kept everything and had it ready to present. I was surprised to find the line was worse today than yesterday and I spent nearly two hours waiting to explore the options with my bag of disappointment and it's accompanied receipt of lies.( I had ordered two qtr pounders with cheese and instead received some awful chikn mess.) soon as we had eye contact it was clear.. I'd let you deliver my wife's baby if we had one in the ready.. And if I had a wife I'd let you run the spousal therapy sessions we would no doubt be needing after my repeating of another woman's name during meal taking.... Shelby..bravo. You wanna come over and I'll sell you some thing other than that which you thought you bought and then wow you with amazing Shelby like orchestration and finesse... Im sure you would have beaten me to it just by being there in my place of business..

So thanks McDonald's . Good job with the smart /calm and empathetic employees these days. Now if only you were Burger King.

The food is usually great and my order is consistently correct whenever I'm here. There have been a few instances where employees are a bit rude or condescending, but those are few and far between. Due to the location, this place can get pretty busy at times, but I'd say it's generally worth the wait.

I went through the drive thru and everything was accurate. I almost always special order my food and it was spot on. The service was very fast and both the pay window and the service window employees were very friendly and were dressed like they actually wanted to be there. Not too bad for teenagers.

Drive thru moves along nicely. I always have a little anxiousness strike me as that second line merges in the line. Some punk always trying to get in front of me. The food was regular McDonald's food. Just as you'd expect friendly employees at the windows .

I know this McDonald's in athens al usually gets the worst reviews and has some bad moments, but let's face it who doesn't, well today 3/17/2022 around 4:50 - 5:30 pm i took my kiddos for dinner and it was PACKED ! Like I'm talking about the dinning room, and the drive thru was wrapped around the building. So we went in and i ordered on one of the kiosks then realized i didn't have my debit card so i had to pay at the register, well the whole time i was ordering i could hear the only cashier( EMPLOYEE) !!!!! COMPLAINING ABOUT ALL THE GUESTS IN THE RESTAURANT...... he was saying everytime a guest would walk in " People stop coming in gees" !!! I was like really... then everytime he was asked anything he would humph and complain.... then a young man that had ordered through the app that had been waiting a while walked up to the employee at the register and very nicely i may add can i get a refund for an app order that is paid for bc i need to go and the employee huffed and puffed and turned around and yelled the question out and then turned around and said no we can't then ignored the young man ... later on the same employee walks over to the kiosk orders food then walks up to a dirty table looks at and out loud(very loudly) and says "NOPE AIN'T DOING IT WHY WOULD YOU LEAVE YOUR TRASH ON THE TABLE"..... then the employee walks over to the kiosk i assume to wait for his food and proceeds to fuss about how busy it was to a guest who was waiting on her food....... SAYING ALL THAT .... I DO WANT TO APPLAUD THE OTHER EMPLOYEES BC THEY REALLY WERE BUSTING THEIR TALES AND WERE VERY SHORT STAFFED TO ONLY HAVE ONE OF THEIR ACTING A FOOL .... I TOLD ANOTHER EMPLOYEE AND SHE SAID SHE TOLD HER MANAGER BUT SAID SHE DIDN'T THINK ANYTHING WOULD BE DONE SO CORPORATE REALLY NEEDS TO FIX THE PROBLEM BC SHE SAID THAT MALE EMPLOYEE WAS ACTING A FOOL HAD BEEN ACTING A FOOL ALL DAY A PREVIOUSLY DONE SO...... I TOLD THE FEMALE EMPLOYEE THAT I HADN'T HEARD ANY OF THE GUESTS IN THE RESTAURANT ACTING OR COMPLAINING AS BAD AS HE WAS . ... COME ON CORPORATE HE SOUNDS LIKE HE DIDN'T WANT TO BE THERE SO GO AHEAD AND TELL HIM TO QUIT OR FIRE HIM IF HE DOESN'T WANT THE JOB HE APPLIED TO WORK AT BC HE ISN'T DOING ANYONE A FAVOR BC HE ALSO LOOKED A MESS DIRTY UNKEPT AND HAIR ALL IN HIS FACE.

I have been coming to this McDonald's for a long time! I have seen many workers come and go .There is many great workers but today I would like to talk about a manager named Emily. She goes above and beyond to make customers happy. I think she should be appreciated for the awesome work she does do! Always busy and helps everyone also she has never complained! So here is to u Emily for always making me feel important and to the other workers GREAT JOB!

The Food was great and I would like to acknowledge two managers Olivia and Laura they both were so sweet they both deserve a raise