Clay County Medical Center

It is a small office on a shoestring budget, mostly for people who have no insurance or money. The Dr there is very caring and would recommend for anyone she is there to help.

Nothing to say

Medical center is a misnomer. This is a small office with one physician serving a huge rural area. Dr. Kinsell has degrees that could see her working in a huge city hospital for tons of cash, yet she chooses to be the most overworked Doctor since the civil war. Patients do have to wait a long time, but none are turned away and Dr Kinsell is thorough and displays a personal interest in the welfare of all her patients I have rarely encountered, and my problems have had me see a huge amount of physicians. She listens and she cares, rare enough, but also the uninsured can be seen for ten dollars- unheard of. It is hard to imagine just how many patients this tiny clinic serves, so if you don't like waiting or being told to do something for yourself, go somewhere else. I intend to keep her as my primary physician as long as she will have me. She is quite simply the best.

This is the most unprofessional and RUDE bunch of people I have ever encountered in a professional environment. The females who answer the phone really bring down the business and the good names of the Doctors that are in this place. So I thought. Oh no, I was sadly mistaken. The Dr. is worse than the females answering the phone. No wonder their attitude is so miserable. I was talked down to, put on hold and left on hold numerous times and then hung up on too many times to count, this is since September of 2013. I work in a Law Office and had requested medical documents for a case involving our client/their patient. I received the Dr. notes (chicken scratch) with no typed narrative. Once I finally got the good Dr. Kinsell on the line (7 months LATER) to go over a chart that was sent over she blew my mind!! I was told I had a problem because I could not read her writing. She said I needed to take some initiative and figure it out on my own instead of calling her to recite her notes or ask her to type them up. I was told "I'm a yankee I just deal with things, why can't you". (In Southern standards I'm a yankee as well but I didn't let her know that). All in all she never gave us the help we requested. What really bothers me is not that these people go out of their way to be rude, it's the fact that they are individuals in a community that is supposed to be helping and aiding the people. Clearly their intent is of the opposite nature. I was given NO option for ZERO star rating so I was forced to enter 1 star just so I can post this review.