Othello Ace Hardware

They take care of customers so well you have to tell them you just want to look at everything so you can see everything in the hardware! They know what their doing and take great care of the customer.

This store has it all for the home and yard. Employees are knowledgeable about all their inventory. And ready to help. This trip I needed liquid dog wormer cuz I have 7 dogs can't afford individual pkgs. Too expensive that way. But that's all the other stores like Walmart carry . Ace carries what covers the best coverage all around that will cover all under the package that fits all dogs and sizes and gives you more for better pricing and.multiple applications. Big difference between paying for 3 doses for 1 size dog over many doses for any sized dog.. I need a the help I can get with cost on my budget.

Great attitude, attention to detail

I always have a good experience when I go to this store, as soon you enter they always give you a welcome and right away ask if you need help. I've never been disappointed when I go to this store..

Friendliest place you can go in this little town that alot of their employees really know everything about the items in that store. Love this place.

These folks are always helpful and knowledgeable. They have a high morale. They are well staffed, which I always pay attention to this. I believe that how well a customer is treated is often a reflection of how the company treats its employees. The staffing model tells me that Ace values its employees and customer service.

Every person here is extremely motivated to assist. They will walk the isles to make sure everyone is finding what they need. They will offer expert advice if they have it. If you buy heavy items they will load them for you. Thank you everyone at the Othello Ace for being so customer driven.

Great place for supplies

Very well stocked place to find many home needed items as well as alot of other general stuff

Definitely a small town hardware with limited space and stock but they have all the basic necessities. The recent expansion has helped a lot! Always friendly, always helpful!

Staff is always so quick to help. If they don't know the answer to a question, they will quickly find someone who does. Overall, a very welcoming feel to the store.

Parking was adequate. Store was clean, organized, and fully stocked. Sales associate was helpful and the cashier was friendly.

Whatever my home improvement needs are they always have it stocked on the shelf.

The Ace Hdwe operates out of two buildings and trusts people to move between the buildings with merchandise, and just check-out once. That alone makes me want to go back.

Staff here is really nice and always willing to help. There are many supplies here big and small. I normally go here when I need to build something.

excellent quality and attention not to mention very friendly staff when entering I feel very comfortable help you in what you try to build or arrange quality in product and quality in your staff I recommend it to every person who needs anything

They are always helpful, and live up to the national ad campaign. A very helpful place.

Theres always someone asks if you need help.

very friendly all the staff that works there I really like how they treat me and they wash me with. Any doubt that I have recommend it

Generally have most things hardware related. Just separated paint and supplies to another building. Staff is very friendly and knowledgeable.