PetSmart

Store was clean as always, customer service was excellent, I asked an employee where specific items were and she took the time to show me where all of them were. I definitely recommend shopping here.

My sweet little Shih Tzu came out of the grooming salon without any nicks on his neck - something he normally encounters! Thank you Victoria! He loves you! I was so happy with his adorable little Teddy Bear haircut! We will definitely come back!

Great staff, knowledgeable about dog training and supplies needed.

I love the management and staff at this location. Always smiling and very friendly. Very good customer service. Wish for better selection in treats/bones but the service makes up for it.

Dolly Loves shopping at her Local Petsmart!! The employees are all very nice and helpful, even though they are short staffed. The few workers they have deserve a pat on the back and a raise as they work very hard!!

Treated our babies so well!! Went there for grooming and left fans

Love the people in Dunkirk petsmart They are very nice. love the grooming department. They always do a awesome job. 👌

Very clean and well stocked! Max loved the visit!

Have been using PetSmart goods and services for ten years and am still going strong. I never leave dissatisfied.

Really enjoyed the groomers at this location. We had just moved and our doggo was feeling a little sad. We took him to Hannah and she treated him wonderful and he came out his old happy self. They made him feel like this was home.

The store was well stocked, clean and organized. I needed assistance choosing from the huge selection of dog food. Staff was polite, friendly and knowledgeable, thanks so much!

I went into PetSmart after realizing that the last person who fed the dog neglected to tell me that there was NO more dog food. This was a slight problem, because the dog food my dog eats weighs 50lbs, but due to medical reasons I can only lift around 10lb right now. Alissa you were a Godsend not only did Alissa place the dog food in my cart she also pushed the cart outside and placed the dog food in my trunk. Alissa THANK YOU for going above and beyond to assist me. Your Kindness and professionalism did not go unnoticed!!!!

Our Dunkirk PetSmart is a great place to find items for our dog. They staff is very helpful. The sales person was very helpful. when she even got down on the floor to help us find a coat to fit our pup. The groomers are very patient with her also.

This is my preferred choice for 6 years to have my dog groomed. The groomers are always very friendly, professional and loving towards my dog. Only once have I ever had an issue when he was cut to close causing him irritation in the area. Living over 15 miles away I have 9 closer stores one less than 4 miles from my house.

I took my kids here on a raining Friday afternoon. We were greeted by a staff member named Andrew. My girls were there to look at some of the cats available to adopt or one of the smaller mammals. Let me tell you—Andrew was the single best help I’ve ever had at a pet store EVER! He let us interact with each creature we’ve been thinking about adopting. Not only that but he educated us on everything from a general overview of each kind of animal but he also seemed to have some exceptional knowledge on the personality of just about every one of the animals in the store. Like every single animal. He knew if the animal was maybe too high strung to be handled by my kids (who a teens and very busy type kids). He coached them on how to touch a ball python and then let them pet her. I never thought my kids would handle any python—not ever. So a big big big thank you to Andrew for being the best representative of. PetSmart and of the wonderful animals that are up for adoption. so to you Andrew—I THANK YOU!! You are the bees knees! Thank you so much!

Kortnei Rush

Always a pleasure to shop this store. Staff are friendly and helpful. I've always found the grooming staff to be caring....important when you are bringing...and leaving your fur baby in for services.

Got a Winter White hamster from here and I could tell Andrew did a great job socializing the hamsters, I put my hand in the cage and she immediately walked up to me and started giving me some friendly nibbles on my hand trying to find out who I was. Probably the first time I've ever had one of these naturally skiddish hamsters walk right up to me like that!

All staff were eager to help and very friendly. Nice and clean store

Great experience! We walked into the salon without an appointment and received friendly and fast service. Can't wait to bring our dog back for a visit.

Staff was super friendly and helpful. Store was super clean and organized. Could see people constantly disinfecting to protect the customers