Armed Forces Bank

Our facility has been using the Armed Force Bank for years and I can’t imagine taking our business anywhere else. They are fast and efficient. There are times when they are short staffed yet they always have a smile and work at the best of their ability. They are hard workers and a fun group. Highly recommend!

I received a call and text message from the Armed Forces bank stating there were possibly fraudulent activity on my checking account. I checked and there was. Please read the following.......

I have been banking on Fort Leonard Wood since 1977. I have never had any issues with the banks especially the one now, ( Armed Forces Bank). Recently I noticed 3 fraudulent items withheld on my savings account totaling over $1100, I went to Armed Forces Bank on a Tuesday, bringing to their attention the unauthorized withholding. I was told once they were out of pending to come back in and make the complaint, They cleared on Thursday at Midnight , I went in on Friday completed the paperwork and was told not to worry, these are definitely unauthorized, and my money would be put back into my account within 3 to 5 days. On Monday midnight the money was back in my account.

I would like to thank Armed Forces Bank and specially the young ladies that work at the Fort Leonard Wood branch for their concern and fast resolving of my situation. They are truly dedicated and professional employees.
Thank you so much, Larry Wheeler

I've had the opportunity to work with Melanie Aguto, Senior Loan Officer. She did a wonderful job!

I had to open an account for an organization, and they were super professional and helpful. Gave me all the tools I needed to create the account and were super helpful along the way. They were super friendly and had overall great customer service.

I am always greeted when I come through the door! Super friendly staff, very knowledgeable and helpful!

The tellers are so fast and friendly! I am always in and out quickly.

Great service, friendly and helpful.

Awesome bank and better staff

Love them!

Armed forces Bank Fort Leonardwood employees is always been friendly and efficient on their job. Been backing on them for so many years and they are best on what they do..

I really like the Armed Forces Bank on Fort Leonardwood, the customer service is always welcoming and very friendly employees. I personally don't like the telebank services because my balance is hardly ever up to date or matching. The telebank service and bank are not the same. I deffinitely give the bank on post 5 stars but telebank 1 star. Please don't let the reviews stop you from getting such a convenient bank account if you live on post. I could see if you live off post then yes Navy Federal would be a convenient bank. USAA is the best but not for loans.

Very friendly staff…always welcomed with a smile.

9AM-3PM on week days and closed on weekends. Not good timing for soldiers but I went in and the tellers were nice and helpful

Fine customer service but slow in drive thru window

I think the clerks get agitated when I deposit cash. Is cash really a hassle today?

I have had the same password for 7 years. They change the standards on what the password needs to have in it so when I go to log in my password is wrong. WTH???? So I go ahead and change it and write it down. Used it for about 2 months now and all of a sudden it won’t let me log into the app because it says the password is wrong! I’m getting sick and tired of this. Before this the only problem I had with the bank is I couldn’t just drive down the road an enter my bank. The nearest bank to me was 4 1/2 hours away. It’s getting real stupid.

They stole $30 from my bank account. Not because it went negative, because I had less than $100 in it.

This bank doesn’t keep hours for working people. Who works 9-3? For that reason we went to Navy Federal. We’ve banked with them for almost 20yrs, and there’s been a steady decline. There used to be a branch in the PX, it went away. And over the last 5 years or so the hours have continued shorten. Couldn’t do it anymore. For this reason I say they’re not customer friendly.

I’ve been banking with Armed forces for nearly 20 years, this bank has severely declined. I’ve gone in with paper checks and they’ve deposited them in someone else’s account, interest rates for loans personal loans are ridiculous, tellers and managers don’t have a clue about policies of how to cash debt consolidation checks. I am definitely going to close my account with them. It’s sad to see how much this bank has declined in less than 2 decades

Went to close my account. They only closed my savings.(they took my card btw) 2 months later and I'm getting calls that I owe money because the person only closed my savings. They said I was getting charged when I have been getting charged on my new credit card. Please save your time and go to navy federal. This bank has given me to many problems in the past and I'm relieved I've switched.