Optimum

Elisha was amazing as always! He helps me every time even though I am terrible with technology and fumble around. Happy to see him every time I come in. Easiest phone set up ever!

Just randomly looked at my bill today and seen a charge that should not be there. These guys took care of looking at it and doing an investigation on reimbursement. While looking at my bill they saved me money on new bundles.

I will say that this optimum location doesn't believe in an unhappy customer. Only at this location have I experienced the best customer service and care that the rest of this company doesn't seem to have a clue about. You guys rock.

Elisha was my sales associate to get mobile service started & he exceeded my expectations and was very helpful!

Elisha Trim and Josh Bowe are amazing! They worked with me for an hour and a half and brainstormed together until they got my phone fixed! 100% recommend! The help they provided was amazing and genuine!

Arely Mejia was very polite and very helpful. She got my account working.

Elisha is always the one to help me when I come in to the building. He's so friendly and informative. Made an annoying process super easy. 10 outta 10 customer service

Elisha Trim helped me to establish new service at a home I'm moving to. 5/5 service.

Sales Consultant Elisha Trim is AWESOME!
Always very pleasant helpful with any problems or questions !!!!

Elisha Trim He was wonderful and very helpful. I’ve been having the service for a month and haven’t used it didn’t know a passcode. He did everything. Thank you very much OK

Elisha Trim was so nice! Helped me understand my account everything.

Great company to do business with. Monica at the Nacogdoches store made this super easy. I am so happy I changed my phone service to Optimum.

Elisha trim did a great job. Thank you

Arely was super helpful and efficient - I was in and out! Thank you

Great service provided by Elisha Trim. He took care of what I needed and got me in and out in a timely fashion.

First time ever dealing with this company. Called and was able to talk to a very friendly rep within a few minutes of hold time. Of course he tried to upsell me on the packages (but he was not pushy) and when I declined and told him exactly what I was looking for, he found a plan that worked for me, in a price that I was willing to pay. He even went out of his way to see if he could find a better installation date for me than the one they had on his computer. I told him that we lived 2 hours away and I did not want to have to keep coming back just for installations with their company and other service providers. He was very nice and very accomodating. Thank you so much, Dayson for the help that you gave!

Arely is a great help and is a pleasure to work with

Optimum has taken over in nacgdoches and it was no reason for them not finding Garrison that's BS..i was told that the tech couldn't find Garrison whomever he maybe needs to be let go because you has to be a dumb A to not know how to get to garrison from nacgdoches...and I gave direction I was located near the school and I know he has GPS I'm not hard to find....so they never showed up..they wasted my time waiting on them for weeks to show up today between 8am-11am today..just a mess

I always get amazing help from Suddenlink When things happen it is usually the weather that caused it. They do not control the weather but they try to fix everything as fast as possible and are always polite.

Super friendly. Fast worker. Elisha was so helpful!