Metro by T-Mobile

Loved the customer service from Adam and Kaleb . Told then what I was looking for and got exactly what I needed plus a nice case for my new phone. Highly recommend going to see the new staff

I want to say that I had a great experience today with a lovely lady at your store. She helped me with a big problem with my phone. She was extremely experienced and fixed the problem with ease. My anxiety level went down to a thankfully normal level. She was kind and pleasant and my hat goes out to her. Thanks a thousand times. Modesty is the Best!!

Received 2 OnePlus Nord N20 5G phones when my wife and I signed up for a no contract plan switching from Cricket.
Best phone I've owned to date, fast processor, great for games and videos, amazing dual camera. Kudos for great customer service at this spot!

Travis Campbell was a huge help switching from my old carrier to metro. I highly recommend this service! I Upgraded my phone, added a few new lines and my bill is still cheaper than the last carrier. The service is a huge thing for me, and so far seems to be great! Thanks again for all your help! ☺

Had the best time at metro n Kokomo. She was very very helpful & explained everything I had questions about.. I am very happy with the help I had. I would definitely be back

Manager Katelin Brannock was very helpful walked us through every step and had a pleasant experience switching over to Metro

Ive been with metro for 4 months im happy there's younger gentlemen there was there today April 12 2023 they helped me a few times when I've had an issue with phone due to my own ignorance I'm 57 years old not one bit tech savvy I don't need to be as long as you keep professional friendly understanding respectful people like these two you will keep me as a customer indefinitely thanks for making something complicated for me an easy fix just tell em what's up hand em the phone look around get if back and good to go outstanding staff thanks for hiring people like these 2 gentlemen if leave for another company I will follow

We love Metro by T-Mobile and have been loyal customers for a little over 6 years. I took my phone in today with a couple of issues and Bradley was able to fix the problems with a smile. Their staff have a way of making you feel valued as a customer, which is saying a lot these days. They have really family plans as well as one fir a single person. I a m always telling to go check them out
Thanks Bradley for fixing my voicemail, a lot of my family and friends wouldn't leave a message because it was in spanish so they thought they dialed a wrong number.

I have been with Metro for 10 years and going. I have been in bv there repeatedly and Zachary and Bradley have always been knowledgable and very helpful. I have 5 phones with them and have done upgraded and had issues at times. They have always solved my problems and fast. They are very professional and have had mask on for our protection. very outstanding service in my opinion will probably shop at the bgg 931 store in kokomo for rest of my time with company. I enjoy the immediate greet with the two men makes me feel very welcome. You don't get that service in many stores. So I definitely suggest speaking with Zach or Bradley they are the best.

Very knowledgeable and helpful
The DM was working and set my tablet up and transferred everything. Highly recommend

Zach and Bradley are professional, helpful and took all precautions with masks and sanitation due to covid. They were very efficient and knowledgeable and got me all my answers and started on a plan that was perfect for me. I highly recommend metro on 931 to anyone in need of good service.

The 2 guys that work in this Metro are amazing employee's! They were very knowledgeable and got me into a phone that exactly fit my needs, along with amazing deals for my family plan! I will definitely be returning to the Kokomo location.

I give them five stars because I went there on March 1st and got me a 5G phone and it was a promotion I got it out the door for $165 you should jump on it it is amazing using it now it's amazing just sad part is they have no cases for it but that's okay!!!!! Thank you Metro

District manager Travis treated us very well and helped us out with phones and got us a couple free tablets

Manager was a very lovely lady and very helpful

Everyone was friendly and helpful...I walked out with a great deal!

Bryson was very helpful.

All I'll say is that Braden was awesome🤗🤗
We'll want to deal with him personally our next vist.

I came in to metro just to get an idea on pricing for my family, Bradley and Zack both helped with all my questions and needs definitely recommend!!!!!

Travis really helped out alot