Charlton Electric, LLC

Joey and Michelle Lee, Charlton Electric, along with their team have been a blessing to work with.
They do exactly what they say they will do, for the quote they give and in the estimated timeframe.
We will use them for all our electrical needs.
A+++++

Joey and Josh did an exceptional, professional installation of a Generac whole house surge protector. They also replaced all our kitchen under counter lighting, as well as an outdoor security floodlight. Friendly and efficient, I highly recommend Charlton Electric!

Charlton Electric installed our whole house generator a few years ago. They perform great work and stand by what they do. I would highly recommend them to anyone.

Excellent service, excellent people. Highly recommend.

Joey and his bunch are very knowledgeable, polite, and very helpful. Have to also mention that Michele in the office is great, very helpful and polite. Thank you all for a very professional job

Service on Generac Home Generator. Came out to service and was here on time. Did the job and cleaned the outside of the generator too! Was very pleased that they did what they said they would.

Always on time, great crew and have the knowledge to answer all the questions I may have!

I would definitely recommend them they came to my rescue and jumped right in and fixed my problem and I can't thank them enough for what they did for me all I can say is God sent me a angel thank you

I recommend this company.

quick response, friendly, customer service, very professional.

Generator was installed 1 year ago. We were informed that it would do a test once a week at a time when we would be asleep so we never confirmed that the test performed. Now 1 year later there was a power outage and generator never turned on. Maintenance did come out and gave full examination (for which we were billed and paid) and he explained that problem was with the natural gas supply. We had natural gas company out who explained that the regulator was faulty. The plumbing company who installed regulator came and replaced and charged us for the replacement. HOWEVER generator still did not start so plumber called a contact who was familiar with the product who advised that the PSI was set too high and that the switch WAS NOT set to natural gas (NG). When generator was originally tested upon set up, the technician HAD TO TEST IT ON LP, NOT NG. During our 'repair' issue this year, neither the gas company nor the plumbing company had need or recourse to open the generator and touch the switch. Charleston Electric states that the paperwork submitted by their technician for this year maintenance did examine the switch and that it was set properly. As no one else worked within the generator to get it working, all we can do is believe that perhaps the switch was overlooked. Charleston Electric refuses to refund the $200+ bill to replace the regulator (which did not need replacing) regardless of the thousands of dollars we paid to get it installed and theoretically working properly. This is poor professionalism, and we are very unhappy with this company.