P&K Equipment

Zane, was so easy to work with at the Ada location. He wanted our business and he worked for it. Very professional and very nice. Delivery will be set up for next week. We don't anticipate any problems. Thank you, Zane..

These guys got it together!! Always helping you find what you need and most of the time have it in stock!!

Great place to deliver came two days early and they unloaded me within minutes. Have a dock around back of building.

The experience that I know with P& K has always been super helpful and friendly. People are only as nice as you treat them, and they have been super to my family. Shane delivered the equipment and followed through with everything we were told. Excellent guys at P &K!

Friendly and helpful staff, good selection and quick to get other things from their connected stores when needed.

***UPDATED 07/02/2022***
Since making the purchase of the tractor I've since been contacted by P&K. I've been assured they will take steps to improve the customer service aspect of their dealership. I've received everything I was promised, I'm extremely happy with my 3025E and all the implements I purchased. I'm editing this review and bumping my initial rating from 2 to 5 stars. I look forward to working with P&K again.
***

I want to start with the bad and end this on a positive note.

My wife and I recently purchased a 3025E tractor package deal that included several implements and a trailer. While the actual buying experience was pretty positive, follow up after the sale was not.

I was assured our tractor and a few of the implements would be delivered to our place by the end of the day on a Monday. No delivery. Even worse, there was no phone call to explain why there was no delivery. First thing the following morning I called and spoke to the salesman. He said he was unaware that out tractor wasn't delivered but that he'd find out why and call me right back. 2 hours later I was still waiting for that phone call.

I called back to speak to a manager but was told none was available. The person I spoke with asked for my name, repeated it out loud, and asked if she could help. I told her the issue and she asked for my name. She said she was under the impression they were waiting for the entire package to arrive before it was delivered. I told her that was not the case. I also told her I was pretty upset that no one bothered to call me. While I was talking with her the salesman called...I didn't answer. She did tell me the other items were enroute and the entire package would be delivered by the end of the day.

A moment later the salesman called again. He said he had heard me talking to the young lady in service and then proceeded to tell me how busy he had been. I don't really care for excuses. He assured me the tractor would be delivered by the end of the day and someone would call me prior to delivery.

The tractor, trailer and all but one implement (pallet forks) were delivered later that day. The driver, a young man, told me the other implement would be delivered the next day. He basically unhooked the trailer, answered a few questions, gave me the manual and keys then left.

Here we are on Wed and still no pallet forks. And no phone call explaining why the pallet forks weren't delivered. Even after explaining how important I felt it was to be kept informed. Guess that just doesn't matter. I was also promised a set of tie-down straps by the salesman. Those were not delivered, either, with the tractor and trailer. Now we're stuck waiting yet another day for the pallet forks. We were supposed to leave for a trip and that's been delayed two days now waiting for P&K to delivery the remainder of our purchase.

I know my little tractor package wasn't the deal of the century for P&K Equipment. But it's a lot of money, and it's very important, to me. The customer service at this dealership, in my experience, is unsatisfactory. It really makes me question if I ever want to do business there again.

Now the good...

I am extremely happy with the tractor and implements (the ones I've received, anyway) I purchased. The tractor was delivered with a full fuel tank, as promised, and it was clean and ready to go to work...as were the box blade and rotary cutter. The iMatch hitch was installed and is a breeze to use. I've put 7 hours on the tractor in the first 24 hours I've owned it and I couldn't be happier. I'm also very happy overall with the price we paid for this package. It was a great deal.

Bottom line: great equipment, easy buying experience, great price, really lousy customer service after the sale.

Have purchased several pieces of equipment both new and used over the last couple of years with nothing but a positive experience. Any issues have been taken care of without hesitation. Will absolutely continue to buy from them.

Excellent service, parts, and sales. Very helpful every time I’ve been in the store. P&K equipment in Ada definitely knows how to take care of their customers!

Checked out an item I was needing on the internet for my John Deere riding lawn mower. I thought maybe it would be cheaper. I called P&K, they had it in stock and it was $5.00 cheaper than the sites I had searched plus the face to face purchase was great! The woman that helped me out was really nice. I won't be searching for parts online again. P&K will be my stop for all my John Deere needs!
Thank you P&K! : )

Great service, sales, and technicians that make that place the great company they are!! I've taken several parts to them and had great service, even awesome free advice from technicians. Highly recommend!

Great service.

Great prices and service! Dane did an excellent job and would highly recommend.

Great people took care of what i needed

Very nice folks got us taken care of and will deliver free.

Great service! Friendly and helpful. Better prices than orange!

It was a pleasure to do business with them on a hard to find item. Very professional.

Made a great deal with Sid. Very easy process and great service.

Great place but didn't have what I needed

Great,Friendly parts person, A great help, Very nogiable, Thanks.

Great Customer Service