Ada Roofing & Gutters

These guys are just great. I had them replace our gutters/ downspouts in June and everything was fantastic. Thing was, we were going through a dry spell in Portland and it didn't really start to rain again until September. when it started again we noticed that the downspout was overflowing so I called them back four months later with the issue. They were so attentive and passionate about getting the job done right that they came out multiple times to fix the clogged pipe (which was clogged for years and no fault of theirs) running underneath the house. It's nice to know there's still businesses out there that'll back up the work the do and then some even months after the initial job.

Ty for estimate

The phone was answered professionally and nicely. I was told they could get to it in the next day or two. Understandable considereing the wind and hail storm that had come through. I did call another contractor who was able to handle the issue day of. Nothing against Ada Roofing and Gutters. If you have the work volume keeping you busy, you do. That's great for your business.

I called back to tell them the work had already been done. Phone call went to messages which again, if you're busy and thats what needs to happen it does, not big deal. Unfortunately the the voicemail is full and I couldn't leave a message. This also means they are losing business because others can't leave their messages either. It isn't a very good image.

I was called back two weeks later.

Female who answered phone, spoke very fast and unclear. She said something about just bought Ada roofing but I couldn't understand her. I asked "what" and she, very impatiently, rattled off again. I finally said I would call another company for my estimate. At first I thought maybe poor connection but then my phone rang.....Same female rattled off something and hung up. I di not know who purchased Ada roofing but I will not be using them for my new roof......I couldn't even get an estimate.